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December 2023 by Kendra R
Has payment plans
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May 2023 by melody williams
John the salesman that works there is a LIAR, a Fraud, and SCAMMER! He is very unprofessional. Runs your credit and says what’s your down payment…. Pocket your down payment and don’t tell you that you are going to finance the whole vehicle just fraudulent. I do not recommend this place. Vehicles not worth it!
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February 2023 by Lori Nagy
We didn't buy anything but the guy was nice.
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November 2021 by Jeff Sopko
I recently purchased a 2007 Chevy HHR, and while Dan put no pressure to purchase a warranty I did based on previous experience at another dealer. Within a week i discovered a small gasoline leak. Of course the warranty I purchased did not cover that. (I did not get the most expensive option) When I called Dan he told me where I could take it and upon picking it up I was charged NOTHING! I understand/ understood the issues with buying a used car but it is this kind of serve after the sale that makes the whole thing worth it. I plan on looking for another car for my daughter and you can bet I am shopping there first.
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August 2021 by Beashebba Vance
I originally wanted to give Maus Motors 5 stars, ORIGINALLY.. I went there looking for my 17 year old son his 1st car, obviously not looking for something new just a starter car. 1st off I know a 2001 will have some problems. I had them do a diagnostic test so I could see if the car would be something I could afford to buy and repair the diagnostic test showed minor problems so I purchased it only to take it in for a tune up and find out there were more problems. I spoke with the owner and he said he would fix some of the issues. I thought that was very admirable. After getting some of the work done we were having issues with obtaining a part for the car. The owner says he doesn't want to spend the money for the part but I can if I wanted to which is why I only gave two stars. Again I appreciate him getting work done on the car but also be true to your words. If you said you would fix certain things then do that. Your business will only flourish from it.
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July 2021 by Jenn
Me and my family drove around from lot to lot this was the first lot we visited in 93 degree weather. But still left to visit 12 more and return to this one .. Dan was my salesman and when I say he was beyond outstanding and honest !!!! about each vehicle I was stung . I want to say my uncle tested about 7 or 12 cars on the lot and Dan was so patient but as for me I was hot and irritated. As my uncle requested for keys for his inspection purposes Dan invited me in the cool office and talked to me so I was no longer irritated… and when it came down for prices he was able to be fare with the price and my uncle was a old happy southern man .. but I never mentioned that we drove from Rockford Illinois so yes we made plenty more stops looking at cars all day THANK YOU SO MUCH FOR YOUR KINDNESS ?
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July 2021 by Bryant Lampkin
Excellent service for used cars.
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October 2020 by Michael @AllUniversal
I bought a car from Vince, great service and quality car!!! These guys are very professional
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July 2020 by Joshua Cannon
Needed a cheap car and the one they had posted on CarGurus looked decent in the pictures. Upon arriving at the dealership I noticed it wouldn't be useful to my needs. Looked at a few others and Dan, the salesman, was very polite and willing to work with me. I'm a mechanic by trade both civilian and former military so I knew that what I'd be looking at in a used car lot would most likely need repairs. I can't complain about my experience since I was able to drive off the lot with a car. Thank you again for your help, understanding, and knowledge Dan.
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May 2020 by Mario Collins
‼️? met VINCE through FACEBOOK MARKET Came bought car for Pregnant wife 5/4/2020 and engine +Trans NO Good engine start knock. ask for refund before warranty expires but they refuse.. gave me the run around But I know what there doing it’s been 15days since I paid for car so they if you know state of IL warranty 15 days. i didn’t know that Vince was a rep for Maus until after I was interested in getting it played and He tells me I can get registered at his shop in hazel crest, we pull up to Maus MOtors.. I got the car registered with a 7day cause I don’t wanna get stopped driving home.. as I pulled off Vince reminded me to change rotors cause the car had a little grinding noise so the following days I got brakes and rotors complete around whole car.. I notice the noise was still there. So I made a appointment with Webb chevy for a simple oil change cause they also include inspection.. ?‼️‼️‼️MAJOR OIL LEAKS, Motor Mount broken Transaxle-rear Mount SEPARATED TIMING COVER GASKET BAD OIL LEAK GMS,/Cover gasket,water pump basically alot that had to do with engine. I called immediately and they told me JOHN THE MANAGER WONT BE BACK UNTIL 5/18/20 so they gave me the run around so that the warranty runs out.i Called the morning he returned and he asked WHAT DID I DO TO IT. Smdh.. JUST ESPECIALLY do NOT DO BUSINESS WITH VINCE OR JOHN.THESE DUDES ARE STRAIGHT SCAMS JOHN RUNS THE CAR LOT THE REST WILL PLAY AS REPS AND AFTER THEY SELL THEY WILL TELL YOU JOHN IS WHO YOU TALK TO BUT HE WANTS YOU GET ALL MAD SO THAT YOU ARGUE WITH HIM.. But Just don’t there Laws put into place for Scum just do not do business unless you wanna get Secretary of State police involved.
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April 2020 by christopher zelasko
If I could go zero stars I would. Long story short met with Vince, seemed like nice guy, agreed on price for vehicle that was an out the door price including tax, title and registration. When getting paper work, price was $800.00 higher than agreed upon price. Was told it was my error and my miscommunication. I then called John the owner of the dealer and was given the run around again. This is why used car dealers and sales people have such a bad rap. The worst part was after agreeing to price on Saturday with Vince My wife and I told our daughter about the car we were buying for her graduation. Come Monday had to tell her that was not going to happen. Another let down for her already disappointing senior year. Thanks John and Vince!!!
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March 2020 by Nicole
had such a good experience here. my mom bought a car from here and Dan was so awesome and so friendly!!!! Wish I could give more stars for such great service.
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March 2020 by Cristian Lopez
We put down a down payment of $1400 and we then decided not to get the car. So the sign says 30 day refund, but it’s been 3 months and we still haven’t seen the money. John always says in 1 to 2 days, so we go up there and no money.
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December 2019 by Parrish Sevier
No star for them at all. Be very careful picking out your Vehicle have it running while doing the paper work because the second you finish your paper work and leave the lot and check engine light might come on. You can work with them all you want to fix the issue but the mechanics shops they use are trash and all they do is reset the engine light and say come pick your vehicle up.
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August 2019 by Rose Maus
Thank you Maus Motors for the great deal on my car!!
