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November 2023 by Francis Schoepf
Hilal was great and went above and beyond he saved me a lot of Hassel and great customer service!
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August 2023 by Robyn Story
Professional and friendly service
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February 2023 by Arlett Arias
My experience was very good, the people at ah8 are very kind and try to help someone 5 stars
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January 2023 by Bernard Granderson
Great customer service
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October 2022 by Deja Jones
Amazing service! Gino was such a huge help and very patient! Thank you!
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July 2022 by Ellen Balda
Went there this evening and had wonderful customer service, sorry I forgot his name. He fixed my daughter's new iPhone very quick. Very polite and professional. Thank you!
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December 2021 by Dorothy Sulzberger
Kayla Martin is an asset to the company. He is friendly and very helpful. Wonderful people
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November 2021 by Ann Galfano
Kalen is marvelous! He is very knowledgeable, courteous, and efficient.He patiently answered all my questions, and was able to set up my new phone with ease. I even called him to ask another question (2 months after my purchase) and he cheerfully offered his advice. Great service was offered to me and all the other customers in the store. Well done Kalen, and thanks!
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April 2021 by michael michael
This is the best metro store hands down, the associate Kaylan Martin is very helpful and knowledgeable about fixing problems with phone and other devices that metro sells....I would recommend this store to anyone I know...keep up the good work kaylan, you're awesome.....??
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February 2021 by Michael Gentry
Not very good and I’ll leave it there.
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February 2021 by Eli Mendoza
Great people
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November 2020 by Scott Heard
They have a good deal here for families but terrible service.
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July 2020 by Samuel Thomas
The girl was very helpful and answered all the questions I had. She explained everything and was able to give me a great recommendation of all my phone choices. Would definitely recommend this place. Best metro in the area and I’ve been to a lot!
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July 2020 by angel alston
Woman was super nice she is smart and cool and understand she was great employee hehe..fun love phone. Wish we had more people like her in the world so blessings to her and her family
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June 2020 by Tacarra D
On 6/20/2020 I sent my son in to purchase a new phone for my Father for Father’s Day. I was on the phone since I was making the purchase. We purchased the phone, case and wireless Bluetooth earbuds. No time during the transaction including the transferring of data were we offered insurance or advised that we only had 7days to add it. Because of the text my Father received informing on payment due with a $17 increase I believed it was for the cost of insurance. Today (11days later) when my father went to inquiry about his account we were advised that the new device was not covered and insurance could not be added. After a total of three visits to the store, multiple calls to corporate we were not assisted. Even though corporate acknowledged the Store’s training opportunity for failing to share the information and provide the option, there was nothing to be done. Then I couldn’t even return the phone although metro by T-Mobile sells refurbished devices. Crazy! Very disappointing experience. Additional training is needed in Sales and the overall Customer Service experience.
