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“I came to this location and feel welcomed and helped me get what I needed is the 2nd store I visited but definitely I will come back to this store and sales rep Oscar was very nice helpful and respectful with me. I will recommend this store to everyone because of the customer service I received from Oscar that’s why I gave a 5 ⭐️⭐️⭐️⭐️⭐️, thanks Oscar for your help and service”
“Women staff are very helpful to help you pay bills in a quick manner. Came in during lunch hours and was still helped by a young lady on her lunch break. ? she deserves a raise for handeling my customer service issue because i know how busy it gets up north ?⌚️??”
“ADAM was amazing he fixed my screen, & some broken parts inside my phone. I highly recommend M & H. They provided excellent customer service and my phone was fixed in a timely matter. DONT WALK BUT RUN TO M & H if you need any of your electronics fixed. Also, THANK YOU AGAIN ADAM I WILL BE BACK!”
“Quida was very nice and super helpful. She took the time to get me set up and transferred my things to my new phone. She answered all my questions and was patient too.”
“Kela at the south Holland store was an amazing sales person. She got me in and out got my phone together got my information from my phone to another from my tablet to another beautiful personality.!!”
“Mike is a life savor I lost my phone. I was able to get a new phone and he got back all my contacts and my pictures. I'm glad I came to this store!!! Thank you so much.”
“Yeah, I came in here to south Chicago Heights store and didn't expect to get the kind of customer service skills that I got from this young lady Shaira at the cricket store and I would highly recommend having her help you cause she'll go above and beyond to make sure that customer is right!”
“Vamshi costumer service was great!!
Had the products I needed at a good price as well. Will return in the future for more products for my electronics. ???”
10AM - 8PM
4811 211th St, Matteson
Mobile Phones
“Jarett at the Verizon located in Matteson, on Lincoln Highway was sooo helpful and kind! He got my bill straightening out, got my home internet issues straightened out, and He got me in and out in a hurry! He’s great! Ask for Jarrett when visiting this location! Thanks Jarrett!”
10AM - 8PM
2398 172nd St, Lansing
Mobile Phones
“Aisha was very helpful, quick, and pleasant. I was able to start my new service and she activated the phone before I left, making everything a little easier for me. I was in and out within 20 minutes, which was great since I have 2 small children. I really appreciated the promptness and willingness to get me what I needed in a timely manner. Price was great too!”
“Liseth when I had enter the store she greeted me w/ a smile she help me to change my due date I'm so happy, also she told me about upgrade for my phone Yes I will be back Thank you for good communication...”
“i got the best service from Liseth at cricket in Tinley park. She helped me with the Apple Watch connection. She was so patience and helpful. Trust me I am a hard learner and she did her thing. Please go, you will not be disappointed. This visit is what customer service is all about!”
“I recently went to the AT&T store in Homewood to express my concerns with my internet and cellphone bills. Thanks to the patience and help from Sandy and her manager Gina, I left the store feeling much better about what I need to do to reduce my bills.”
“Silvia and Angel were sweethearts! They were able to answer all my questions and gave me a great deal on a new phone and accessories. Definitely recommend this location. Thank you girls!”
Open 24 hours
10646 S Cicero Ave, Oak Lawn
Mobile Phones
“Jocelyn and Lizette were just wonderful!
I am a senior citizen and both young ladies was very patient in going over all the details of my plan. Very attentive to my needs.”
“I switched over to Boost Mobile from Verizon, the difference is night and day I haven't had bad service. Also they gave me 50gb of data which is more than enough data for me...I still had 20 gb after the month was over. And then finally the price is AMAZING. I love their prices and they keep it between your budget! Love the customer service they always do their best to help you!”
“Constance helped me she was so nice and informative, also the manager Riziq was the first to greet me with a smile and made me feel comfortable and very welcoming. The store was clean and helpful thank God I live close to an att store that is good because I always have bad experience with other at&t stores.”
“Just had a phenomenal customer service experience with Jesse! He was very knowledgeable, professional, and patient answering all of my questions with ease! I highly recommend this location.”
“Zack is such a gentleman he helped me with issues that I was having with my phone. He was really patient and professional.Anyone who’s coming to this store ask for Zack he’s the best!”
“Great customer service , takes time with preparing your device and making sure you have all the knowledge for proper use of all your accessories. I’ll never forget this place and their deals!!!”
10:30AM - 7PM
3328 147th St, Midlothian
Mobile Phones
“BEST PHONE REPAIR SHOP IN THE SOUTH SUBURBS! Anytime something go wrong with my iPhone Sam take care of it, he has the best customer service ever and make sure u leave his store satisfied! Check them out immediately,”
“I went there to to check my phone speaker and they told me it need to be changed . I had only 1 hour to go to work , they said it will be done within 45 min and they did what they said . I was happy, good job!”
11AM - 6PM
13606 S Cicero Ave, Crestwood
Mobile Phones
“I’ve been a customer here for years and I’ve never walked out unhappy. The staff is always super friendly, patient, and helpful.
They recently helped me trade in my old consoles and games for store credit to upgrade my PC, and they really went above and beyond. The process was smooth, and they made sure I got the most out of my trade-ins.
They truly take care of you and know how to get it done. I highly recommend this place!”
10AM - 7PM
13150 S Cicero Ave, Crestwood
Mobile Phones
“This cricket location has the most incredible Customerservice you could ever imagine! They were able to help me out with a Sim card issue that was an emergency and they could not have been more pleasant. The owner Erin was extremely helpful and so nice to deal with at this difficult time. I highly recommend this location and I have had great service with cricket and will never go back to another phone carrier. Thank you Erin and I appreciate your Customerservice so much! Well done and keep up the good work.”
“Gene at the Tinley location was outstanding saved me so much money a month, was so knowledgeable. An asset to your company. I do not live near that location but I choose to drive there”
“After a total of 6 hours over 3 days, with 6 customer service representatives (in person and over the phone)—it’s HANDLED.
Monica and Lauren have been amazing! I came in with more problems than money. I’ve spent my entire weekend in Chicago troubleshooting this phone issue! In 20 minutes—everything was solved. They also showed me how to avoid repeating the issue in the future.
10/10 experience!”
“This Was the first time I ever went to this place, and as soon as I came in with my device that was broken, they kindly explained to me what was required, and the cost that fast. All I had to do was give them some time and they fixed it within the same day. I brought in a broken iPad and they replaced it good as new and I’m very happy with the result. I definitely recommend this place to everyone in the area. The staff is very kind very generous I will definitely come back With any problems because these guys are experts, and they’re very good at their job.”
“I've had the pleasure of interacting with Metro by T-Mobile's customer service team on several occasions, and I must say, they've consistently exceeded my expectations! Every time I've reached out for assistance, I've been greeted by friendly and knowledgeable representatives who have gone above and beyond to resolve my issues.
Their response times are incredibly quick, and I've never been left waiting for long. The team is patient, understanding, and takes the time to listen to my concerns before offering tailored solutions. They're proactive in addressing potential issues and have even offered me personalized tips to optimize my phone's performance.
What impresses me most is their willingness to help and their positive attitude. They're empowered to make decisions and take ownership of resolving issues, which is refreshing. The online support resources are also comprehensive and easy to navigate, making it simple to find answers to common questions.
Overall, Metro by T-Mobile's customer service has set a high standard for the industry. They've earned my loyalty and trust, and I wouldn't hesitate to recommend them to anyone looking for reliable and exceptional support. Keep up the fantastic work, Metro!"
stars”
“I love how everything was so organized! This is the best place to go to if you're in need! 10/10! If you ever come across anyone named Moe, he has been great help to me, and I would definitely recommend him to others!”
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“Big thanks to Al for helping us get the kiddos their new iPhone 17s! He went above and beyond, and we really appreciated it. Definitely recommend coming here for all your cellphone needs.”