Auffenberg Chrysler of Herrin has established itself as a trusted local dealership, serving Herrin and surrounding areas such as Carbondale, Marion, Pinckneyville, and Murphysboro. Customers consistently praise the friendly and helpful staff, emphasizing excellent customer service and a welcoming atmosphere. Many reviews highlight the staff's willingness to go out of their way, with one customer noting that David always provides exceptional service. The dealership’s team, including Tonya, Corey, Jamie, and Dustin, are appreciated for making the buying process smooth and easy, whether assisting with questions, finalizing car costs, setting up financing, or helping customers with no credit. Customers have bought a variety of vehicles, from vans to trucks, and express satisfaction with their purchases. Several reviewers mention feeling like they made new friends and highly recommend the dealership for its professionalism and care. The dealership prides itself on providing quality vehicles and a positive experience, encouraging new customers to visit soon. Overall, Auffenberg Chrysler of Herrin is known for its attentive service, helpful staff, and commitment to customer satisfaction.
Customer Service & Service Department =Epic Service 🙌🔥💪
July 2024
Renee in the service department has been great to work with throughout her time at this location. She consistently provides quality customer service, is efficient in her work, and informative. It is always a pleasure working with her.
October 2023
Tony and Paul were great. We were so pleased with the service when buying a town and country van that we went back a week later and got husband a truck.Thx guys
