-
December 2022 by Bonnie Evans
Not the Herrin’s stores fault, I don’t think. I ordered flowers to be delivered which I think went through a National. 2 days AFTER the person’s birthday, the floral department called to say they couldn’t complete the order and I should choose something else. I canceled by phone and email and have yet to hear back. Incredibly poor customer service
-
May 2020 by Clifton Bailey
crowded. manager did not enforce safety precautions during covid 19 outbreak. when brought to their attention manager was very disconcerting and apathetic. extremely unclean and dangerous place. should be closed and disinfected immediately. management seemed to place political views above public health.
-
March 2020 by Robert Parker
Morons in management positions. They don't know what they are doing and putting the lives of other people in danger.
-
October 2019 by LaDonna Hammond
They have great deals! I save quite a bit if money shopping there. They have fresh meat
-
April 2019 by Kendra Sue Foster
the Herrin Kroger is awful. Called to say my meds were ready went to pick them up oh sorry it will be 20 minutes. I'm anout done with this Kroger store. Marion is much better some of the workers know sign language and I feel more welcomed there than at the Herrin store.
-
January 2019 by Jeannie Mitchell
Ordered a cake from the bakery for an event at work. The cake was beautiful, delicious and very affordable. Everyone loved it! Gals in the bakery were lovely and friendly. Will absolutely order from again!
-
January 2019 by Katrina Craig
love Herrin Kroger. The employees are so nice and helpful. I go just about everyday its like my therapy lol..
-
July 2018 by Elaine Gielow Hoague
I have ALWAYS used this Kroger store. For 39 years to be exact. I recently had a check declined by their "new" system. No reason given. Only Tom the assistant manager at the store finally told me (a week later because I am not letting this drop) that Kroger was trying to phase out customers like me, meaning "check writers". We are such a small % of their business so if a check gets declined no big deal. I called Kroger customer support/finance at the executive level and they said phasing out "check writers" was not part of a plan at all. Telling customers who have been loyal for 39 years who have never written a bad check that you are phasing them out is not a good strategic plan Herrin Kroger.
-
April 2018 by Jeremy Beasley
My wife left her phone there tonight. The girl working the customer service counter had the phone turned into her. When I asked her if it was there she said "no. I've been here all night an no one turned it in". As she walked away I called it and it was up there. The phone also DID NOT show any missed called or texts. Which means she was going thru my wife's phone while it was there. Very SHADY business practice you have there Kroger.
-
November 2017 by David Hongsermeier
Best grocery store in town
