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February 2024 by Carolyn Goodale
The pharmacist to the techs are the absolute best. Always helping with our many drug needs. A special thanks to Carolyn and Sherri at the drive-thru...such patience! We appreciate you!Carolyn and Steve Goodale
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March 2023 by Todd hill
Lady is always rude brown kinda long hair curly and I Dnt know why if you don’t like your job you can go else where ??♀️
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January 2023 by Susan Rosenberger
Terrible. You never know when they will be open. They have gotten better about filling prescriptions faster; however, actually picking up the prescription is a challenge
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December 2022 by Gary W
One good thing about the Herrin Kroger Pharmacy is that you can get many of your meds cheaper if you get the Single Care prescription card, for that drug, on the internet. Beyond that, I think they are having a hard time retaining qualified employees for that department.
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October 2022 by David Roberts Jr
Stopped in on 10/18/22 to refill my daughters ADHD meds. Was told it would be fine by “Sherry” and was asked if 3pm the next day was ok. Totally fine.I go in today (10/19/22) and was told there was no script. That I was lied to.I wasn’t aware the refill was out, but would’ve had no problem refilling it if it was. But that’s not what I was told.What kind of pharmacy allows their techs to LIE ABOUT IMPORTANT meds?! Now my 11 year old will probably have a day at school without them.
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July 2022 by Tammy
The hours are horrible. Wait days to fill a prescription that is always in process. And most the time the pharmacist questions the order. When did pharmacist become doctors?
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May 2022 by Chris Frost
I would give 0 stars if that was an option this pharmacy is absolutely the worst. Prescriptions in process for days and only to be filled once you call and ask then have to wait an hour at the store to actually get them.
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May 2022 by Billy Wilson
I don’t know if they’re overworked or competent, either way they can’t seem to get a prescription refilled on time. Called in a refill on my albuterol inhaler and it took them eight days to text me and let me know they were ready for pick up. Fortunately I had enough for two weeks when my refill was due. Other prescriptions I have to call multiple times and then when I show up at the time they say it will be ready I end up waiting for another 30 minutes to get them. Unacceptable I have since changed pharmacies and I will never use the Kroger pharmacy again and I suggest no one else does either.
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April 2022 by ned flanders
They lied saying I transferred my prescription across country and I couldn’t find this other pharmacy that doesn’t exist anywhere to fix it. I eventually lost my ssi and now live alone in a tent. They literally ruined my life.
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March 2022 by Love, Ellie
Pharmacy has had my prescription for about 2 weeks and it is still in processing. I switched from them months ago because this is the norm, but my doctor accidentally sent my script there. Will be having it pulled from there to CVS where I will have it within hours instead of weeks. If you can't handle the volume then close the pharmacy, Kroger.
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February 2022 by Genesa Jolly
They refuse to answer the phone so you are forced to go to the pharmacy physically. Once their they give everyone the same answer, your medicine is in processing would you like to wait? Everyone says yes so you end up waiting over 2 hours for them not to fully fill your order since they ran out of pills. This pharmacy is a joke.
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January 2022 by Billy Williford
for the last two months they've been saying they've been short-handed and they've had to drive through window closed causing a long line inside. they leave me text telling me that my medication is ready then when I go up there and wait in a line just for them to tell me I don't have any medication ready. I switched pharmacies, these people don't know what they're doing
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December 2021 by Larry Brandon
Pathetic.
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October 2021 by Angel Weisel
Had to wait until three o'clock even though I called and was told meds were ready to be picked up, I'll be taking my business elsewhere
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July 2021 by Tom K
The employees here have always been kind to me.. They have never yelled at me and I would never bash the employees working their tails off. Sorry for the reviewers who have had bad experiences here but I will keep using this pharmacy as I have for decades.
