Kroger is a one-stop shop offering thousands of quality food and household products. Many customers report excellent experiences, praising specific, helpful, and friendly staff members who make shopping fun and memorable. The bakery staff also receives compliments for being helpful and understanding. However, some operational issues are noted. Multiple self-checkout stations are frequently out of order, and there are often not enough regular checkout lanes open. Customers also report problems with digital coupons not being applied and express frustration at not receiving a discount for using self-checkout.
