Sterling Mattress Factory is a highly recommended business known for its excellent customer service and quality products. Customers appreciate the friendly and knowledgeable staff, especially the owner, who takes the time to listen to individual needs and concerns. Many have experienced significant improvements in their sleep quality after purchasing custom-built mattresses that cater specifically to their preferences. The store has a variety of options at reasonable prices, making it suitable for every budget. Customers have shared positive experiences regarding the store’s responsiveness, with quick follow-ups to resolve any issues, often at no additional cost. Delivery is prompt, often arriving earlier than expected, and the setup process is seamless. Overall, Sterling Mattress Factory is praised for its commitment to customer satisfaction, providing not just mattresses, but also a stress-free shopping experience.
They was all friendly . Would recommend this place to anyone. Came out set it up . One of Mattresses wasn't right took it back fixed and brought it right back . Best sleep I had first night . Love our bed ? thanks ? From the Bates
October 2023
Best customer service! Emailed with an issue. They responded the same day and followed up next day with a phone call. They came and fixed the issue at no cost! Definitely recommend!
October 2023
Their staff helped us select the features we wanted in our new mattress. We ordered with a deposit and then requested delivery. They were very accommodating and provided a good product.
