AutoZone Auto Parts in Hickory Hills, IL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. The store's female manager is described as extremely knowledgeable and pleasant, going above and beyond to provide detailed explanations to customers. Customers praise the staff's excellent service, with Brian and Dave helping a customer change their car battery in the rain and ensuring all the necessary steps were taken. Joshua M. also received positive feedback for assisting a customer in finding the right parts for their car. The store's sales manager, Brian McDonald, is noted for his professionalism and helpfulness, quickly installing a customer's signal light and tail light when a previous employee was hesitant to do so. Overall, AutoZone Auto Parts in Hickory Hills is described as a great place to visit, with knowledgeable and dedicated staff providing exceptional customer service.
Let me just say, every auto parts store should have a Brian in their operation. Not only did he help me check the bulb on my 2023 Ram, he helped me install it since I had no tools. I love 20 miles away and I will gladly drive to this store to get help. Thank you Brian and your exceptional help. You are a good man
July 2024
The female manager is extremely knowledgeable and pleasant. She goes above and beyond taking her time explaining full details when I have a question. She never change always pleasant.
June 2024
Awesome customer service, Alicia ty for your help and your employees help. great job!!
