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December 2023 by Joanne R.
I was very disappointed and devastated when I was told by a bank employee that only one person was allowed on a Land Trust for my brother's home.We both went to the bank to have my name listed as Trustee for his home. He was beginning to show early signs of dementia and was getting his affairs in order. I wanted myself and his stepdaughter added as Trustees, only to be told that we couldn't have two people on the trust. When asked by the employee of the bank whom he wanted, he said me. After he passed away three years later, and his house was sold, I was told his stepdaughter received the money from the sale of his house because she was on the Trust. She obviously took him to the bank when his dementia had progressed and had her name put on the trust. After inquiring at Marquette how this was possible, I was told only Orland Park handled trust matters. We went to the Hickory Hills location and were given incorrect information about how many were allowed on a trust. I consulted a lawyer and was told the information we were given was wrong. You can have as many as you want on a Land Trust. The action of one of their employees cost me half of my share of my brother's home. They should be held responsible for properly training their employees on something that important. How many others were given erroneous information?
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December 2023 by Malvina Garcia
Love their Customer Service ❤️
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March 2023 by Mary James
Great Customer Service.I value and appreciate people know me by name and greet me using it!
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August 2022 by Anthony Carlos Omisore
I visited this branch to open an account and I had great experience, staff was very helpful. In particular I met a personal banker at this branch her name is Lacie Reeves and she made my experience even better. She was extremely knowledgeable of products and services at the bank and very professional. I would refer this branch to my co-workers at my job.
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December 2021 by Ken Henderson
I have done all our business and personal banking with Marquette Bank since 1982. The thing that sets them apart from all the big chain banks is their people. All their employees from the bank tellers, commercial loans and home mortgage departments are top notch. They are friendly, professional and always available to help their customers. As a local, privately owned bank they always give back to the communities that they serve. A special thanks to all the folks at the Hickory Hills location for all the years of fast friendly service and my dog Rocky really loves the dog bisquits that the tellers at the drive through give him!
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October 2021 by Sarah
Tight drive through but they are very polite.
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August 2021 by Kimberly
Marquette bank reminds me of how things used to be everywhere once. I do appreciate Marquette's extra perks too like the calendars, change purses, chip clips, face masks, and the cookies pre pandemic, etc... Nice neighborhood bank!
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August 2021 by Sarah E
Tight drive through but they are very polite.
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May 2021 by B He
Great community bank. Professional staff who act expediently to address your banking needs.
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April 2021 by sarah echavarria
Tight drive through but they are very polite.
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February 2021 by Kimberly Williams
Marquette bank reminds me of how things used to be everywhere once. I do appreciate Marquette's extra perks too like the calendars, change purses, chip clips, face masks, and the cookies pre pandemic, etc... Nice neighborhood bank!
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June 2019 by Laura Plecki
Very nice experience in the drive-thru. Not too busy middle of the afternoon. Helpful teller as far as aid and speed.
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March 2019 by Mario Ortiz
Always courteous, friendly and professional staff. Reasonable wait time if any wait time at all. My favorite banking facility by far.
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October 2018 by Stephany Guerrero
#BranchBrag Marquette in hickory hills is the best! quick drive-thru, easy ATM, and always pleasant.
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October 2018 by Diana Johnson
I always find myself visiting the Hickory Hills location before heading out to work. The early morning staff is always there and ready to help with a smile.
