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April 2024 by Pablo
Been using this pharmacy for years - they used to be good but now their customer service is just about the worst I have ever seen. My medication was sent there yesterday - I get there at 10 today and it’s not ready. They had 2 people working and no customers and they told me I have to wait an hour! I decided to come back at 1:00 (they close 1:30) and they were already closed! This happened multiple times now that they are closed during their ‚open’ hours. I encourage everyone to find a different pharamacy - I know I’m switching to someone that appreciates my business.
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September 2023 by Bryan Robinson
One worker says you can pickup, the other steps in and says wait 5 more days. They have multiple workers that act like they work for the secret service when it comes to releasing your medication and other workers who accidentally tell you you can pick it up earlier then some other person steps in and says otherwise. And no apologies. Misprints dates on your fill bottles. Then claims "it doesnt matter" when it does. This pharmacy is a mess and they don't care or apologize.
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July 2023 by Val Schmitt
Everyone there is very nice, professional, and trustful.
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May 2023 by Mike Sorn
If their policy is not to take prescription orders, an hour before they close, then they should post it at the counter. The woman in front of me was told hers would be ready in 20 minutes. When it came to me, I was told they were closing in an hour and would have to come back tomorrow. My was an order from a hospital for pain medication, not a refill. The woman never checked what it was for.
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November 2022 by A google user
Went to the pharmacist nice and very helpful
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September 2022 by Saleem Ali
I only tried it once and stopped. Expensive and bad customer service.
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March 2022 by Jim Smith
Long lines at checkout
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January 2022 by Milita Savelskaite
They double scanned a few of my items then when trying to correct it as a noticed and spotted it I still said there were 3 of the same charges for one of the item ls. They had to rescan everything and apparently they forgot to scan an item last time so my total was more than before I noticed the total error
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January 2022 by Memo Dawg
Dropped my prescription here, they told me to I'll get a message on my phone. Never received the message and 7 hours after they Still didn't have my prescription ready
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January 2022 by Never Give up
I only tried it once and stopped. Expensive and bad customer service.
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April 2021 by Joe L.
If I could give zero stars I would. I visited on Feb 17 and asked if I could get a covid shot. The clerk said not without appointment (which are never possible) suddenly a co-worker whispered in their ear that they had an extra shot and I received my first shot. They would not give me a second shot appointment but told me to go online and set a second appointment for 27 to 30 days later. I went on everyday looking for the second appointment and about 10 days out I got a chance but when I answered questions it told me it was too soon and try again. I continued daily with no appointment possible. On March 16th I returned and asked for my 2nd shot. The pharmacy attendee asked if I had an appointment to which I replied that it was impossible to get an appointment. I then told them I was going to take a seat and wait for my shot. About ten minutes goes by and suddenly a Hickory hills police man came in (yes they called the police on me) he went to the counter spoke with the staff and then came and talked to me. He was very professional and gave the staff my name and number to the staff to call me if an opening became available. He then said he would walk me outs I came close to being arrested. Late that night I received a call from a Walgreens telling me that Osco across the street was having a vaccine drive and I called and got an appointment for that Thursday. Long story short I am moving all my prescriptions out of Walgreens and I suggest every one else reading this does the same.
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March 2021 by Michael Smith
Has to be one of the worst Walgreens in the area, management is very unresponsive to complaints about slow and rude service, associates are very ill versed on procedure and store policies, this has been an on going problem at this store! I’ve been with Walgreens for over 20 years, I will be pulling my prescriptions and going CVS!
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August 2020 by Omar Z.
The staff at the pharmacy are rude don't want to help anyone I think they don't belong there
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July 2020 by Patryk U.
Worse customer service ever! Never stepping foot into that store! Employee's are rude and ignorant!
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May 2020 by Sunflowersflows Secret
Worst Walgreens ever !!!