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April 2024 by Matt Hadsell
Best rental spot around! hands down. Ryan who runs the dept. is the BEST- can do attitude, super helpful, knows everything, keeps the customer centric and does it with a smile and a personal touch. Large staff - most rental places have 1 old guy, who takes forever, and if there is another customers - add 30 minutes to your wait. I was in and out in less then 10 minutes fully loaded, paper work done.Now ALL of that is a big deal and is important - but it doesnt mean a thing - if you dont have the equipment to rent. This is the best rental stock I've seen. not just 1 compactor - but 6, not 2 concrete mixers, but 8. you can pretty much count on them to have it available because they have multiple units. I just wish I had MORE projects and needed more rentals. LOVE this place!
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April 2024 by Joshua Wirth
Store manager Jim is very poor at his job. He lies to customers and kicks them out the store if they dont agree with him. Then when he is approached about it he denies you businessI brought in 20 chainsaw blades to be sharpened. I was dealing with a sales person when the store manager chimed in and He told me it was cheaper to buy new ones because of the price to get them sharpened. When I asked him for a price he told me he could give me a price for sharpening. I asked him why he would say that If he couldn't give me price quote. Then he denied my business and walked out. At the time i dodnt know he was the store ma ager. I went to customer service in the front and asked for the store manager. When he came around the corner hrkicked me out the store.I bought all 20 of these blades here at the Highland park location. Stihl 33 RS3 72 chainsaw blades at $50 a piece. So $500 dollars in just blades and this so called store manager is more like a clown is Absolutely the example of what is wrong with society today. Other customers were having the similar issues with this guy. At least 2 elder ladies applauded me as they have had problems with this guy as well.Very dissapointed. And will take my money else where.Good job JimWill add his photo later
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April 2024 by Juan Castillo
Great grilling section highly recommend especially if your a weber fanatic
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March 2024 by Ken
This Ace hardware store has the most knowledgeable and friendly staff I have ever experienced. I am a retired contractor and love shopping here and getting the advice for the right products. The level of services offered is incredible. This is my go to hardware store.
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March 2024 by Greg Baeten
Not as helpful as the hardware store in Paddock Lake, but have a lot of items in a small space, closer than Menards or Home Depot.
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February 2024 by Badwagon 77
One of the largest selections of merchandise of any Ace hardware you'll visit. You'll find whatever you need and a bunch you didn't know you needed also. If you need it, it's here.
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January 2024 by Jeffrey Cohen
Ace is the place with the helpful hardware people. They helped me find the tool I needed by Toughbuilt Industries.
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January 2024 by Fred Slayton
The best hardware place in highland park
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November 2023 by David Signorile
How can you not like going here! The atmosphere is great, people are great & you get caught up shopping every aisle.
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August 2023 by Geoff Hanson
Bought a Stihl trimmer and needed help with the line. Brought it back and they cared enough to spend the time to help.
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July 2023 by Mark Sonken
There seems to be a lack of available employees and even more of a shortage of staff that are willing to assist customers also. Most of their cashier's seem to be more interested in checking out their cellphones on the sales floor behind the counter rather than the customers with their merchandise. There are a select small number of regular sales associates who consistently provide good courteous service to the customers which is always nice to have.
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July 2023 by Karyn M.
Came in to rent a carpet cleaner. The Machine was in good condition, easy to use, and though heavy, had wheels to get it to my car. The staff was friendly, and the rental process was a breeze. I know I'll be back because dogs. Thanks!
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July 2023 by Romi Sarbagil
Gary from the tools department gives great service with lots of patience
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July 2023 by Marky Mark
There seems to be a lack of available employees and even more of a shortage of staff that are willing to assist customers also. Most of their cashier's seem to be more interested in checking out their cellphones on the sales floor behind the counter rather than the customers with their merchandise. There are a select small number of regular sales associates who consistently provide good courteous service to the customers which is always nice to have.
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June 2023 by Thomas Perrella
I shop here often. Very helpful staff and a large variety of hardware items and plants. They also have one of the best rental operations in the North Shore.
