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October 2023 by Cortney Wagner
Bought a Stihl trimmer and needed help with the line. Brought it back and they cared enough to spend the time to help.
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October 2023 by Brigitte Schrum
I shop here often. Very helpful staff and a large variety of hardware items and plants. They also have one of the best rental operations in the North Shore.
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July 2023 by Griffin Boo
Good local place, won't be as cheap as a big store, but I enjoy supporting local business, generally.
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June 2023 by Jason Davis
Overpriced! Do not rent U-haul here!
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March 2023 by Joshua Barchard
Quick stop in for a paint roller and pan.
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February 2023 by Mike LaCroix
Love shopping there. Everybody is so helpful and very knowledgeable.
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February 2023 by Susan B.
I like this store. I encountered helpful and pleasant salespeople here. Big inventory.
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December 2022 by Jerry E
So helpful and upright and legit!
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December 2022 by Dan Leuthner
Lots of useful stuff and helpful associates.
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May 2022 by Listener1
In the past it was a pleasure to shop at Craftwood while listening to the classic rock station that would be on. Recently there are these obnoxious ads for insecticides, lawn chemicals and other poisons constantly running over the sound system. Makes a big box store like Home Depot a more attractive alternative for paint, lumber, plumbing and garden supplies!
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February 2022 by Noam Davidoff
Great staff! They've helped me think through a few DIY projects and helped me get all the parts I need. Plumbing, electrical, carpentry, painting, locksmith... Special shout out to Chase, TJ, and everyone else working the floor. It's the amazing service and selection specialized hardware and parts that keeps me coming back.
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February 2022 by Jo Town
The people here really love their job and are always willing to help. I will come here for anything I can over the big box Home Depot any day.
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October 2021 by Atalie Berger Finer
They are very helpful. Changed a battery in my car key. Got a new toilet handle, and gorilla glue to fix stuff. Everything is marked and clean. Nice store.
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October 2021 by michael ewing
Extremely helpful. Even came to parking lot to let me know I overpaid for wood but I let them keep it.
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August 2021 by Gavin S.
I usually shop at the big box store, but I thought I would try local instead and came here on a quiet Sunday. There were 2 people in the store. I placed my order and they asked me to drive alongside the building to pick it up. No further instructions. I waited for 15 minutes and none came out, so I called the number. They politely told me to poke my head in at door 2 and ask for it, which I did but no one was there. I waited some more and then called again. A very polite lady answered and said she would page them again. While on the phone, the guy showed up and 100% ignored me. After calling out, he looked at me all annoyed and when I explained the situation, he rudely says to me, "well, they told you to come in and get the wood yourself. It's sitting right there!" Before I had a chance to explain that that didn't happen, he turned his back on me and walked out. So incredibly rude. How was I supposed to know all that? Not going back to this store.
