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January 2023 by James Sivis
I see from other reviews what kind of operation they are and my experience was similar. They first did a police tow after an accident, then subcontracted a tow for Hot Rides Auto Body to the latter's shop, without providing an estimate beforehand - contrary to Illinois regulations. All with outrageous prices. Guess it's easy to overcharge when you give people the price after the fact, holding their cars hostage.Service: Car towing
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January 2023 by James S.
They first did a police tow after an accident, then subcontracted a tow for Hot Rides Auto Body to the latter's shop, without providing an estimate beforehand - contrary to Illinois regulations. All with outrageous prices. Guess it's easy to overcharge when you give people the price after the fact, holding their cars hostage.
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February 2021 by Molly M.
Fantastic service from Douglas Towing! I inadvertently put my car in a ditch last night after our most recent snowstorm, and when I reached them this morning they responded quickly and rescued my car (which was quite a task, given the amount of snow we got!). They completely saved my day!
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July 2019 by KimmieCozy
If there was an option to give no stars that's what Douglas Towing would have gotten. The dispatcher was very short and rude. He gave me a general rate of $300 from Northbrook to Chicago and advised me to call back if I needed service and disconnected the call. Needless to say I was not able to tell him that I indeed needed service and due to his lack of customer services skills, I was not going to call back. Do better!
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April 2019 by Frank Gonzalez
Good company good people