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September 2023 by Rob A.
pharmacy could be the worst on the planet....certainly the worst in the area. they never answer the phone, charge more than any competitor and are astoundingly rude and unprofessional.
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September 2023 by William Wallace
I wanted to drop off a fedex return. I had a sealed padded envelope and the printed label. The Walgreens clerk approached me and I said I would like to return this. She stated sternly, “you have to tape this to the package and we don’t provide tape.” I was so irritated by her manner that I turned around and walked out. What an awful attitude.
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August 2023 by Evadne Briteramos
Despite using my gps, I couldn’t find this place. I just happened to run into a FedEx driver and he was more than happy to collect my package. So I’m grateful for that.
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August 2023 by Nate M.
I guess this place doesn't like when non American people buy alcoholic drinks. They'll ask for proof of pass port instead. I don't know if it's like this for most stores in general but still I find that shame full
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August 2023 by Karyn M.
I know the pain of waiting in the 45-minute line for the drive-up pharmacy, I've been there too, but this review is about the store. This is a convenient location. It is open 6am - midnight and it has all you need for a quick trip from OTC meds to groceries/snacks and batteries to TP and diapers. There are cards and gift items for last-minute birthday/anniversaries and seasonal items, not to mention open on holidays. So when you need to run out, you know they've got your item here.I've read about the highly unusual staff here (I am a longtime customer) but I didn't see any of them on a recent visit. The staff is friendly and helpful (though short-staffed). I sent over 100 photos to print (photos? I know!) and though no one was at the photo counter when I arrived, I rang the bell and someone came to help me. It took a little time to find my order (not unusual I find this happens) but they did locate it and I was pleased with the results.
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November 2022 by scott c.
This store is regarded as the freak show of walgreens and even other stores make fun of them. The pharmacists never answer the phone and it goes into a voice mail loop. The customer service is non existent as they do not have enough employees to service customers. The people that work there everyone I come across regard them as strange and from another planet Thiis has been an ongoing problem for many years Do not waste your time with these people Go to Highwood Paul and kelly are great or lake forest or roger Williams Avoid this place
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October 2022 by willie zimberoff
No one is located here. No on-site service
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September 2022 by T P.
Everyone here is so nice! People need to be patient with the staff! They're so kind!!
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August 2022 by Katie T.
I am going to give these guys a 5 star for most improved store. They are really trying. Got 2 Covid shots there and that went well. Peace and keep up the good work.
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August 2022 by K T.
I am going to give these guys a 5 star for most improved store. They are really trying. Got 2 Covid shots there and that went well. Peace and keep up the good work.
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August 2022 by M S.
The pharmacy people are atrocious. I called in at 6:30pm yesterday to find if my prescription that my doctor submitted electronically at 4:43pm (I was on the phone with him when he submitted it) and was put on hold 12 times. I called in and went into the hold queue. I could hear someone pick up the phone (office noise in the background, sometimes even voices could be heard), and then was put back on hold. I understand they are busy, but 12 times was unacceptable. I was on hold for 37 minutes. When I complained to the person who finally answered, his only explanation (No, I'm sorry you had to hold so long) was they were waiting on other customers. Well, I'm a customer too, but I guess some customers are more worthy of attention than others. Everyone I know is complaining about customer service at Walgreen's pharmacies. Time to find a new pharmacy for me. They obviously don't value me as a customer.
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July 2022 by Melissa B.
Don't be fooled by the pretty ivy growing around the drive thru pharmacy. It will take you at least 20 min but usually more (once it took 45). What a waste of time!
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June 2022 by Fred H.
Phone system is a disaster. You sit on hold forever (I've sat 40 minutes more than once), and then the call is dropped and you have to start all over again. Our doctor has sent in prescriptions multiple times and the pharmacy says they haven't received it, when my doctor has sent me a screenshot showing me that he HAS sent it in. I had been going to the HP Walgreens for many years, and these are somewhat recent developments. Please get back your former staff.
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June 2022 by Jodell K.
Received email and voicemail that prescription was ready. When I went to pick it up first they said they didn't receive refill from the doctor. When shown the email they said the prescription was put back- less than 24 hours after notice it was filled. They then claimed it "expired" again 72 hours after it was submitted. They are so incompetent they can't even get offer a cogent explanation when they screw up
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February 2022 by Marc Z.
DO NOT get your prescriptions here. Just sat in drive up lane for 15 minutes and there was only 1 car in front of me. This place is the worst.