Ferguson Bath, Kitchen & Lighting Gallery offers an impressive selection of bath, kitchen, and lighting products from renowned brands, making it an ideal destination for both new home designs and renovations. Customers appreciate the friendly and knowledgeable staff who provide personalized support, whether in the showroom or online. The store encourages browsing without pressure while ensuring assistance is readily available when needed. Many reviews highlight the remarkable experience with staff members, who are commended for their expertise and genuine excitement about helping customers with their projects. Ferguson’s extensive product selection covers a wide price range, making it accessible for various budgets. Customers have praised the efficient return process and exceptional delivery service, which includes timely updates and direct communication with delivery personnel. The store's modern and well-organized setup enhances the shopping experience, allowing customers to find the perfect fixtures that align with their aesthetic. Overall, Ferguson Bath, Kitchen & Lighting Gallery is recognized for its quality products, excellent customer service, and a commitment to making each project a success, leaving customers eager to return for future projects.
Daniella helped me pick out everything for my bathroom. She even found me a lower vanity ( I'm short) . She understood what I wanted and was wonderful! I'd definitely go there again. Great place.
December 2022
Both times I called to order a faucet part the staff was very professional and friendly, and they helped me get what I needed. Staff at their Niles store for pick up were also nice.
December 2022
Michelle was terrific - very knowledgeable, patient, and made everything easy! (New bathroom and kitchen fixtures, etc.)Coordinated efficiently with our contractors and the suppliers to ensure we got everything we needed. Readily available to assist throughout the process. Highly recommend and would definitely work with... read full comment
