-
April 2023 by ChicagoCameraOne
First Bank of HP
-
March 2023 by Kate Hlava
I have banked here for years and love the personal service I receive. This bank is the best!
-
January 2023 by Michele H.
When My Father died, he had multiple accounts at this bank that were held in trusts. When he died I gave them my ID, his estate plans and his death certificate (twice by the way). They took copies of everything and said their legal people needed to review it (fine). After a couple of weeks, we weren't getting anywhere with accessing the accounts even though my estate lawyer AND the trustees had contacted the bank and given them all the information they requested of us. Finally I reached out to the bank lawyer (Joel Stein) who spoke to me very rudely before finally snapping at me "THESE ACCOUNTS HAVE NOTHING TO DO WITH YOU". First, I am the only and sole beneficiary of those accounts, so yes sir...they have a lot to do with me, and second, this is how you speak to someone who just lost a parent and is trying to resolve a complex estate? Do not walk away from this bank folks...RUN. They are horrible people who have no sense of anything that resembles customer service (or for that matter basic human decency).
-
September 2022 by Rubé N
Service, friendly, good rates.
-
July 2022 by Rubén Cancino
Service, friendly, good rates.
-
March 2022 by Ginny Zender
This bank is a standout. Personal service and meeting with a banking expert is convenient and friendly. Here, customers can avoid one of the very stressful annoyances of our complex world today, getting dumped into anonymous phone hell. Anyone giving this bank a mediocre rating should try dealing with megabanks with no ties to the community.
-
January 2020 by Les Axelrod
The careful consideration of their customers' needs.
-
February 2019 by jim s.
Really slow sometimes even when you call ahead for a change order......not really sure why I still bank here....modern times seem to have passed this place by.....
-
July 2018 by Sandy Wong Ronkoske
Great bank. Gives back to its community!
