-
October 2023 by Zach Miller
I stopped by to have some paint touch up work done on my 4Runner after hearing how great of a job they did repairing a car for my family member.Their production manager Nick was incredibly knowledgeable and friendly as he walked around my car to talk through the spots I wanted addressed. He told me the car would be available to pick up around lunch time and cost about 2 hours of labor, which was totally acceptable for me.The best surprise was that when I picked it up, they said I didn't owe anything at all since I supplied my own touch up OEM paint and the job was easy. They obviously didn't have to do that, but it was great to see a business doing quick favors like that and was so appreciated. Can't be at free!I recommend Nick and the team and have confidence in their quality work and service.
-
July 2023 by A
Stopped in 9AM Thursday was ignored for 5 minutes while two employees were flirting with each other, once I was acknowledged I was told that some one would call me with an estimate for a windshield replacement in an hour or two...5 days later no call. Don't waste your time here!
-
April 2023 by Joe B.
Drew and the whole crew at Gerber in HP did an outstanding job on my new car!I was expecting to be without my car for about a week, but they had the work done in record time and I couldn't be happier!! I had my car back in 2 days!The car looks incredible! Customer service was great too! They kept me informed every step of the way!I can't recommend Drew and Gerber enough!!!
-
February 2023 by Jamie Laing
These people stand behind their work. I had my 4runner tailgate repaired here 5 years ago. The repair went bad, started bubbling up. I went in to discuss the matter, and they replaced the whole tailgate for free, no questions asked! I was blown away! Just in time for my road trip to Arizona. Anyway you can trust these people and I leave brutal reviews.
-
December 2022 by Paula C.
I had a great experience with this repair shop and was helped by Mia who was excellent at explaining from beginning to end the process of the repairs for my vehicle. I highly recommend this shop!
-
July 2022 by Erik Watson
Just went in for an estimate, but the folks were nice and I was in and out in about half an hour. Good, comfortable waiting area, surprisingly clean, for a body shop.
-
May 2022 by LaDonna Wilson
I was taken care of right away. The front desk person was very courteous. I didn't wait long to get serviced and a vehicle which was greatly appreciated.
-
May 2022 by Melissa Engelking
Worst service! They did not put a part in, and now I’m stuck with the bill, over $500.
-
April 2022 by Jay Gray
I appreciate the efforts of the manager Drew and the rest of the staff at the Highland Park location. They went above and beyond to repair my vehicle the right way. Everyone was friendly and attentive, especially the lady at the front counter. This body shop pays special attention to the small details. The shop is definitely more professional than other local body shops that I've been to recently. You can tell that they actually care about the quality of work they're putting out and that's the most important thing. Gerber Collision & Glass in Highland Park, IL is my go to shop moving forward.Services: Body & Trim
-
October 2021 by Wende Walker
Always best most efficient place
-
October 2021 by Jennie M.
Went here after someone hit my car. Originally they had a couple weeks wait but had a cancellation and fit us in a couple days later. Also had a little extra work done. Work was done fine. Customer service could use a little work.
-
July 2021 by Elaine Horwitz
My cousin went to Gerber because there was a small dent in the front driver's side panel. Anybody could see that the dent could easily be hammered out and there was no damage to the paint job. She was quoted a price of 1000 dollars!!!!!! Not kidding! Did they see a short female come in and figured they could scam her? To say that price was highway robbery is an understatement. She left Gerber and went to the body shop I recommended. She waited 10 minutes for it to be fixed and the charge was.....NOTHING! How dare Gerber try to rip people off. I suggest potential customers not even take a chance on this business. You might end up throwing money down the sewer.
-
July 2021 by Jami Simon
Friendliest, most helpful staff!!!
-
July 2021 by Maria Betancourt
I had a great experience with Gerber Collision & Glass. Everyone was very nice the women at the front desk had great customer service! They repaired my truck earlier than I expected! I would totally recommend this place to my family and friend and I would be taking all my cars here for any repairs in the near future. They did a excellent job on my truck! Very very pleased with their work!Services: Painting
-
July 2021 by william whisler
Great service. They helped me put after someone stold my tire and wheel. They found a wheel when no body else could
