Guitar Center is a well-equipped business with a great selection of instruments and helpful staff. The store offers excellent products, with one customer praising their purchase for being exactly as advertised. Customers have highlighted the expertise of the guitar tech, Mike, who is known for his knowledge, friendliness, and evident passion for his work. The staff is welcoming and helpful, with some customers noting that they received great assistance in finding exactly what they needed. There are often deals available on desired items, and customers appreciate that they can buy new instruments while shopping for used gear, thanks to competitive prices and in-stock items. However, some customers have experienced issues with defective or damaged equipment, delays in refunds, and trust concerns with salespersons, which have affected their shopping experience. The store has also been praised for its friendly environment, especially for newcomers like those just starting to play guitar. The introduction of GPAY and ApplePay is suggested to further improve transactions, making shopping even more convenient.
Ryan gets 10 stars. Helped me locate a guitar they couldn’t find and get it out to me fast. Thanks
July 2026
Very knowledgeable staff. I came in for a new xlr cable and walked out with a new microphone. Highly recommend this location.
May 2026
Very aggressive pricing on trade in gear. Aaron was very helpful with the whole process and worked very hard to get me even more money than I initially expected for my gear. Very satisfied.
