Guitar Center is a well-equipped business with a great selection of instruments and helpful staff. The store offers excellent products, with one customer praising their purchase for being exactly as advertised. Customers have highlighted the expertise of the guitar tech, Mike, who is known for his knowledge, friendliness, and evident passion for his work. The staff is welcoming and helpful, with some customers noting that they received great assistance in finding exactly what they needed. There are often deals available on desired items, and customers appreciate that they can buy new instruments while shopping for used gear, thanks to competitive prices and in-stock items. However, some customers have experienced issues with defective or damaged equipment, delays in refunds, and trust concerns with salespersons, which have affected their shopping experience. The store has also been praised for its friendly environment, especially for newcomers like those just starting to play guitar. The introduction of GPAY and ApplePay is suggested to further improve transactions, making shopping even more convenient.
Great inventory and super friendly and helpfulstaff.
September 2026
George is goated!! helped me trade in a guitar for a FLX4 and it was a very easy process :) will def come back
September 2026
I am from Utah, I called these guys to see if they could take apart a guitar for me to see if it is what I was looking for. The employees are very nice and helpful. Best guitar center ever and I've never even been there!