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February 2023 by Nicole Wilson
This place is absolutely fantastic and every single trainer is great. The classes leave you feeling both exhausted and strong with the mix of cardio and weight training. It’s such a great place to level up your workout regimen or to just get started. Thank you!
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December 2022 by Marcella Riser
The trainers are also always willing to answer any questions/ modify the workout further which has been super helpful for me. I've gotten great results!!
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December 2022 by Kris Graham
I can't say enough good things about Kenny Blanchard and the program offerings for group fitness at IBJI. Kenny worked with me closely to tailor a program for me that fit my specific needs and concerns. He responded promptly to all my emails and questions with patience and professionalism. I also love the classes and all the trainers--every one of them are educated and professional. This is old fashioned excellent customer service and beyond!
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July 2022 by Paul Lucia
Trainers do a great job. Their front office staff & managers don’t know how to run a business. After I contacted HPI to sign up for a training regimen, I was contacted via text by one of the mgrs at HPI Highland Park who asked me to setup an appointment which I did. I showed up for the appointment, identified myself at the HPI front desk, & said I was there to meet with Kenny. He never showed up. After waiting 30 minutes with no contact, I went back to the front desk to find out what was going on. A trainer came out, apologized for the Kenny no show, & showed me around the facility. I made a training appointment & gave that trainer my CC #. I never was given anything to sign to join. I was charged for a month, $299, decided it wasn’t for me after a month & quit by telling the HPI front desk employee my name & that I was quitting. Several days later, I was charged another $299, so I reached out to MindBody who informed me they were strictly a scheduling platform for HPI & have nothing to do with payments. I decided to Dispute the CC charge & emailed a trainer who sends out promotional marketing emails from time to time. I never received a response from him. Then, a month later, I was again charged another $299. Since then, I have been trying to get my money back with little success.
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May 2022 by Lawrence Gartman
Great gym. Great prices. Everyone here is very nice. Every machine is super clean. There's a culture of cleaning up after yourself which I appreciate.
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December 2021 by Janet Thabit
First of all, everyone is so nice here. That is important when you are restarting an exercise program after a long (pandemic) absence. This supportive environment is smaller than some of the typical health club classes I have taken and thus allows personalized attention.
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October 2021 by Nusreth Baig
Amazing coaches and workout program at the Mt. Prospect Location. I've been to other gyms where they make you sweat a lot, but you don't see nor feel the effects of the workout. At HPI, they give you a great workout program and you see and feel the results in a short time period. Thank you HPI.
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September 2021 by Maria Jimenez
It is a very clean facility and the staff are very friendly. I enjoyed the boot camp and build classes as they pushed me.
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July 2021 by lorra rudman
After an individualized eval, So many great opportunities to form and meet my own personal goals. I experiences wonderful classes in both the fitness and wellness departments... and had one of the best massages EVER.
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July 2021 by Deidre R.
I've never enjoyed group fitness but HPI really changed my mind about that. The trainers are competent and motivating. They don't assume everyone is at the same level of fitness and, even in a group, manage to help people make the necessary and safe modifications specific to each person's needs. It's pricey but well worth the money.
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March 2021 by Jane Hendricks
Professional trainers that are clearly experts in fitness for all levels. Good communication. Hopefully will add more classes to schedule outside of typical work hours.
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January 2021 by Michael T. Hargrett
The two therapists that have been assisting me with my recovery “Max & Michelle” have been truly wonderful and outstanding in regards to their treatment of me and addressing my concerns. I feel a sense of ease and trust whenever I’m in their care. The knowledge and attention that they provide to me is more personal and professional at the same time. I would highly recommend IBJI for any physical injury or physical therapy, but I highly recommend “Max & Michelle” for any hand or wrist concerns....They are the best in my opinion!
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November 2020 by Jeannine Houlihan
I felt the team was great and communication was great. The classes really are just right in program and timeing.
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November 2020 by Roberta Drell
Well balanced workouts with knowledgeable instructors. Clean, safe environment to work out in.
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October 2020 by Christine Flournoy
Great gym!! Professional team.The equipment is maintained-updated.It is a very convenient location.Would recommend.
