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July 2023 by luis rodriguez
Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.
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July 2023 by Kyle Hunter
First time ever using this bank. Because of a difficult situation with a check that came from a Wintrust branch, I ended up having to deal with this location. To sum up my experience without talking too much - I went straight from here to Chase and closed my accounts.This was by far the best banking experience I've ever had. The employees had some difficulty figuring my situation out, but they worked together and got it handled. They went above and beyond calling the other branch, explaining the process to me, keeping me updated. The biggest difference? I actually felt like they cared about me and what was going on in my life. Even if they weren't able to take care of me, that alone would have made this a 5 star review.
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September 2020 by Lawrence Sassorossi
Time and time again, virtually every employee I have dealt with, even up to the bank's President, have not only provided true banking professionalism, but have taken a personal interest and concern in my financial needs and challenges.I have in the past expressed the above and obviously continue to endorse the Highland Park Bank and Trust!
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April 2020 by Mitchell Kanter
Highland Park Bank & Trust is absolutely the best. They have helped me tremendously with my business and personal banking needs. Jon, the president of the bank and the entire staff are responsive, helpful, friendly, and personable. I would highly recommend Highland Park Bank & Trust for any and all of your business and personal banking needs!
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April 2020 by Mitch K.
Highland Park Bank & Trust is absolutely the best. They have helped me tremendously with my business and personal banking needs. Jon, the president of the bank and the entire staff are responsive, helpful, friendly, and personable. I would highly recommend Highland Park Bank & Trust for any and all of your business and personal banking needs!
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October 2019 by Elaine M.
Have a few accounts here for a charity organization of which I am the treasurer. They have been nothing but helpful as I have been in the process of transitioning into this role. Both the cashiers and the customer service personnel have been warm, welcoming and always willing to help. Love that they have a change counter in the lobby.
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August 2019 by Ivan Petrov
Free coin counting
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March 2019 by Charles Fivelson
The NBD highland Park bank oct 1987 collected for me the money left behind in an account at the fort Belvoir credit Union in Virginia. They then took wire, into an account they had let me open for a local address on din din ave, from fort Benjy harry Indiana. They then transfered the balance 6 month later June 1988 after have left town 3 month before to california to 1st national carbondale.
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September 2018 by Jim W.
Why did I just close my kids' accounts at this bank? Two reasons. First, on custodial accounts for my kids, they were paying 0.2% interest. Shame on me for not realizing this abysmal interest rate earlier. Shame on them for paying this rate on kids accounts. I feel like they took advantage of me. Fidelity is now paying 1.64% on the same money. Second, and just as important, the service at this bank is awful. It always takes forever to get simple things done in the lobby (i.e. depositing a check or cash). Some of this may be due to the dot matrix printers, carbon copy multiple forms and other antiquated systems deployed there. The people that work at this bank seem nice, but they are delivering a terrible banking experience to the consumer. So much so, that I closed my accounts on the spot, which didn't particularly seem to bother anyone working there. Plenty of local banking choices. I'm done here.
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May 2018 by Arielle Brown
Great customer service. Silvia is the best!