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September 2023 by Jack O'Hara
Dave is great to work with. The communication and follow up is top notch. It’s hard to find people willing to work on antique Jaguars. Dave is not only willing but extremely knowledgeable. I won’t take it anywhere else despite there being much closer options for service
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September 2023 by SDE
What a nightmare. Five weeks in the shop, beginning in mid March, $3,000.00 in repairs and when we went to pick up the vehicle, it had two minor dents in the doors and the vehicle sustained $5,600.00 in hail damage that we were not informed about. Maybe, it was assumed that we wouldn't notice that our vehicle now resembled a giant, dimpled golf ball when it was returned.Then to top that, we noticed a puddle of water under the vehicle and when we inquired why; we were told that the engine compartment needed a good cleaning due to a known, prior oil leak, so they gave the engine a final wash down. Initially we thought it unusual that water was used to clean the engine compartment, but we soon learned, after leaving the facility that the vehicle now had a large coolant leak that wasn't present when the vehicle was initially brought in and it soon overheated, leaving us stranded and requiring immediate additional repairs at another shop, costing another $2,800.00 and the vehicle; although finally running properly still had almost $6,000.00 in body damage that we are still working through.Dozens and dozens of phone calls, expensive rental cars, inconvenience, getting stranded and the vehicle still needs extensive body repairs. Sure, the hail wasn't anyone's intentional fault, but the whole situation is still unresolved five months later and we're still dealing with repair shops, insurance companies and now, a third repair shop to repair the body. Not exactly worthy of anything but a disappointing evaluation.
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July 2023 by amity whalen
I’m so grateful to have found this shop when I moved to Lake Forest. I trust Teddy 100% with all of my vehicles. He is honest, fair, and very knowledgeable. I wouldn’t go anywhere else!
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February 2023 by Matt Flynn
Once the service agreement with the dealer for my 2017 XE had expired, I wanted to find a mechanic who understands Jaguars. These guys are the real deal. Went in for a regular servicing and came out super happy. My fuel economy is up a few ticks and the engine is smoother than ever. I'll be back.
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January 2023 by Matthew Flynn
Once the service agreement with the dealer for my 2017 XE had expired, I wanted to find a mechanic who understands Jaguars. These guys are the real deal. Went in for a regular servicing and came out super happy. My fuel economy is up a few ticks and the engine is smoother than ever. I'll be back.
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October 2022 by Silas H
This is top of me customer service! I was well informed on my vehicles issues and thoroughly explained the scope of work, no surprises! Staff was super professional and friendly. I would definitely recommend this business, fair and honest work ! I even got a history lesson about some AWESOME cars!!!!Service: Auto maintenance
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September 2021 by D D
Love this place! I drive an hour to get there and won’t go anywhere else. Highly recommended!
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July 2021 by Houston Paulina
Imports Unlimited Inc was fantastic! They diagnosed and fixed my brake line issue in just a couple of hours. Fast, friendly, knowledgeable and most important, fair and affordable service. I highly recommend.
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May 2021 by Cris Cuenca
All good ratings are fake. David Daley the manager it's very unfeational, and a scammer.
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May 2021 by Sr Tixxa
They are really professionals SCAMERS.
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May 2021 by Moises Prinstein
The worst experience that ever had
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December 2020 by Ben Heinrich
I have been using Imports Unlimited since 2017 for two used Land Rovers. Excellent customer service, quality work, fair prices and just overall friendly and welcoming! They are Land Rover / Range Rover experts and it shows.Service: General repairs & maintenance
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October 2020 by Corine Manuel
The specialist was super friendly and helpful. He was able to get our car in quickly, the same day. He kept us updated and fixed the problem and had our car back quickly. I was very impressed and will definitely be back.
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September 2020 by Benjamin Heinrich
I have been using Imports Unlimited since 2017 for two used Land Rovers. Excellent customer service, quality work, fair prices and just overall friendly and welcoming! They are Land Rover / Range Rover experts and it shows.
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May 2020 by Kathleen Stephens
This place is fantastic! I have taken 10 family cars here over the years-some new and some used. Oil changes, tires, major repairs, minor repairs...you name it. They are honest, straight forward, and good at what they do. I have recently moved 45 minutes away and still come here to get my car serviced. It’s worth the drive!