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November 2023 by AMY JO FISCHER
If you’re looking for true experts with years and years of experience you found the right place. Any jewelry item, you might need, including repairs, expert gemologist etc. unique items throughout the store and great staff.
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November 2023 by Caryn B.
I've never been in the store. I tried several times like today 11/11/23 at 3:15 pm, but they aren't open. There was another woman knocking on the door and a policeman was also here. When I asked him if he knew what was going on, he said he didn't know, but there was a sign posted on the door about a slippery floor. Also, he said he was there because of the store alarm being tripped, but he couldn't get in or have anyone come to the door.
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October 2023 by Don Yosef M.
Must have patience for this 3 person operation, but they are very reasonable, experienced & knowledgable jewelry repair store
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October 2023 by Ginny Zender
Just luv this one-of-a-kind business.
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September 2023 by Judith K.
I have had 3 excellent experiences with this shop in the last 6 months. I was sent there by the bead shop next door for a repair of a garnet necklace. Mike (the jeweler) did a very nice job so I ordered a replacement for a small diamond earring I had lost. Again, I got just what I had hoped for and when there was a minor misunderstanding about the cost, he was more than accommodating. I just took my mother's bead necklace for repair of the clasp and expect to be happy with the result again. I had no time constraints, so waiting wasn't an issue. It's an old school shop with reasonable prices - what's not to like?
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August 2023 by Betsy L.
Amazing! I call the owner "The Magician" because in the blink of an eye (rarely do I need to leave anything) he repairs whatever broken and twisted treasure I bring in. What would I do with his help!
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June 2023 by Tom K.
I brought a watch in for a battery replacement on June 15. They told me that the battery would fall out because the gasket that holds the back of the watch in needed to be replaced and they would have to send it out and order a new gasket. Since then I went to the shop a number of times to check if it was back. Each time I was told that it was still on order. Earlier this week they told me that they we're picking it on Wednesday and it would be there any time after 11 AM. On Saturday I went to pick it up and again I was told that the part hadn't come in yet. I think that it is really terrible that they would lie to me. I will never do business with them again and strong urge everyone else not to do business with them.
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June 2023 by Loud Pizza
Stopped over this. morning to get a battery changed in my Nixon watch - love it! I was recommended by Billy @ Central Men's store. Love the staff, love the storefront. It's a classic watch repair shop you would find in the city on the Northside where the quality of work and service stands above everything else! It's tucked away in a strip of storefronts so be patient on parking and you'll be amazed at the great service. Highly recommended.
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May 2023 by Wendi Sloane
I have used the Jeweled Elephant for many years for jewelry sizing and repair. They are excellent, honest, and fairly priced.
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October 2022 by Christine M
Personalized service and very accommodating in assisting with jewelry repairs as well as watch batteries. Was very appreciative of their recommendations. Very pleased with their workmanship!
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June 2021 by Ellen P.
DO NOT PATRONIZE THIS BUSINESS. Is there a negative rating scale? Worst experience I've ever had with any business. To say the owner is nasty is a serious understatement and the repairs were never completed. Left 3 watches in February and in the middle of May only the watch needing a battery had been fixed. I made 8 trips back to the shop, and at least that many phone calls, each time being assured that the work would be completed in a week. My husband went in to pick up the watches in May and he was only able to get one back (presumably the other was out for the repair). Two days later I went back to get the other watch thinking it would have been repaired but my extra trip was to pick up a watch that had not been touched. Instead of apologizing, the owner screamed at me (yes I do mean screamed) that I left him watches that could not be repaired. If he was unable to repair the watches he could have let me know in February. As an addendum I got both watches fixed within 2 weeks at another shop. Ready when I was told they would be and a pleasant owner. Since he sends out work, I would look for someone who knows how to do the repairs. Please also note that he has not bothered to respond to any of the many negative reviews that are posted. Sounds like I am duplicating many of the reviews but I was so horrified by my experience I still wanted to comment.
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June 2021 by Mimi Y.
ZERO STARS. Absolutely terrible business that needs to be shut down. I brought my necklace in 2 weeks ago to put a new clasp on it (which should take about 5 minutes). The woman was just grouchy and rude to me in the first place, but she said it would be ready in a week, so i said ok. After 2 weeks I called and asked when it would be ready and the grouchy old woman said "It's not ready yet." and hung up the phone on me!! So i told my friend about it and she said the Jewelled Elephant charged her for gold earring posts and found out a month later it was fake gold. So I went to the store and demanded for my necklace back and the grouchy old man started screaming at me in their own shop (at full volume) saying BS and calling me a total b****. wow! The man literally threw my necklace at me and still, after 2 weeks, the clasp was not fixed. do not give them business they are SCAM ARTISTS and RUDE.
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September 2020 by Annette N.
Do not use them. I brought a piece of jewelry to them for a simple fix and they promised it in 2 weeks for around 15.00. They literally had the piece for over a month. Kept promising that it would be done the next day. It never was and then they randomly close for days whenever they want. The owner is nice enough but the customer service is non existent. When I finally picked up my piece it was if a child repaired it. Left glue on it and obviously was done in a hurry............and charged me more than they said! At that point I just wanted to get my jewelry and leave. I absolutely do not recommend them. It's too bad because I would love to use a local small business.
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November 2019 by Maggie W.
I would like to give this place 0 stars because they don't deserve any. The people are rude and unhelpful. I brought my necklace in to be fixed, they gave it back to me in a worse condition so I told them to please make it right. They told me to come back the next day. This continued on for over 8 months of me taking my time to go in to get my necklace and them telling to that they still didn't get to it and to come back yet again. After finally giving them a piece of my mind, I took back my necklace and will give it to a business that is respectful to their customers and knows how to run a business and do a good job. I would tell you never to step foot in this place! They are awful!!
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October 2019 by Larry Cassman
Waited months to have small repairs done, always said will be ready next week Even called to make sure the work was done, they said come at 1::00 on Saturday. After 3 consecutive weeks, never touched. Never apologize, and they LIE on the phone. ZERO Stars!!!