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March 2024 by Alosha Ilyukh
I had a contract with them that should have ended January 23rd, 2024. I had sent in all necessary paperwork to cancel my gym membership and they keep charging it for the trainers. They are predatory and you should not sign up for a La fitness membership. I have to cancel my credit card just to fix this mess and dispute their fraudulent charges that had continued past the contractual date.
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March 2024 by Steven David
I'll update to 5 stars as soon as you fix it...I have been complaining for the past 3+ years (been a member for over 20 years from way back when it was Ballys total fitness) about people pouring liquids and oils on the sauna unit/sauna rocks and NOTHING has been done.I was told new signage would go up, never happened. I was told a chimney would be put up to cover the unit and rocks, never happened.Today, it was so bad that when i went to the front desk to complain the staff actually smelled this foreign substance on me. I couldn't stay in the sauna for than a minute, my eyes were burning and i was having trouble breathing from the fumes of whatever was poured onto the rocks.It's unsanitary. People drink from their water bottle and pour the rest of the water on the unit... disgusting! I don't know what illnesses these degenerates are carrying (and yes, they are degenerates, otherwise they'd follow the rules)Others pour oils, menthol, etc and we don't even know what exactly is in those bottles... it could be poison for all we know.This is becoming a health, sanitation, and safety concern. The staff has been as helpful as possible, but they can't do anything more than listen to me vent unless it's approved by corporate (or whatever the equivalent is).DO SOMETHING ABOUT IT! Put up better signage. Start suspending some of their memberships. Cover the unit. Do something... anything...
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March 2024 by Gary and Tim
Blech. Dirty. Muscle heads grunting and dropping bars ssif to say "Look at me!"
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March 2024 by Mindy Cohen
The don’t have good equipments and water fountains are old
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March 2024 by Haz A
Clean facility. Equipment in good shape. Pleasant and professional staff. I lost my keys and called back for help. Abdoul was fantastic and helpful. It speaks to his character that he would invest in a difficult situation for someone more than just superficially. I hope the company sees this and sees him!
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November 2023 by jean siciliano
This gym is well-equipped. Both the workout area and women's locker rooms are clean. Front desk staff are friendly.
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September 2023 by William Shemowel
The place is excellent including manager, front desk and best janitorial service.Unfortunately the rules in the swimming pool and spa are zero. Members don't shower before entering. 15 cloth hangers not used but using the chairs instead. The final very bad news about the rule using the pool is two persons per lane before the training that starts at 9 AM .Oriental ladies come at 8 AM and block the swimmers.No one reads signs and it is daily issue
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August 2023 by Fausto Fernos
No air conditioning in a windowless strip mall. Shameful! I see seniors fainting in hot rooms without any ventilation. They have been saying they will fix it but it’s been months. This week is 105 degree weather, not sure why they won’t fix this. They have the money, just not the desire.
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August 2023 by Michael Smith
This place is horrible. The managers Abdoul and Joseph Cho constantly harass guests to buy a membership and find excuses for why they can't come in with the pass holder. This place does not treat their customers well.
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July 2023 by Joseph Ellman
It is a good deal for the price. The exercise machines are varied, and it seems like they are doing a little better with their turn-around time of fixing anything broken. They could update their locker rooms. They frequently clean it but a face-lift is needed
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June 2023 by Tali Berkowitz
I would give negative stars if possible. I purchased a 2 month membership and was wrongfully charged extra. My credit card was kept on file without my knowledge or permission, and the staff refused to delete my credit card number. Staff were polite despite being useless and refusing the process my refund when I called. They took money out of my pocket and said "whoopsie, let us call you back in a few days". I'm truly stunned.
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May 2023 by Thomas Archer
Instructors are awesome. The community is supportive, non-judgmental and very positive. Studio is meticulously maintained and clean. It’s a family atmosphere
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May 2023 by Cuong Truong
I worked here for LA fitness selling affordable gym memberships that can make you stay fit and healthy.
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March 2023 by Cyndy Vara
Best decision I made to sign up with LA Fitness gym!! Thanks to their amazing staff that helped me with everything Abdoul and Javier. I love coming to this location. Gym is always clean amazing people. The staff actually greet you when you come in and when you leave!
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March 2023 by Aly Rae
I love this gym. The staff is amazing, friendly and helpful. They go above and beyond to help guests, as well as keep the environment safe and clean. Abdoul is a wonderful manager and Kyra does so great with personal training. Javier is very welcoming and all the staff are super kind.