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December 2023 by Snoop S.
Why is everyone that works here a nut job? From the service department to sales counter they're crazy as the day is long. Yikes. And overpriced! Even the auto body shop was crazy!
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November 2023 by Brandon Lipin (BL)
Recently, I had the pleasure of purchasing a CRV from Mueller Honda, and I must say, the experience was exceptional. Their professionalism and customer service were evident from the moment I walked in. A special shout-out to Kurt Kim, who was an outstanding salesman. He was knowledgeable, patient, and genuinely invested in helping me find the right car for my needs. The entire process was smooth, and I felt supported every step of the way. I highly recommend Mueller Honda to anyone looking for a seamless car buying experience. Thank you, Kurt and the Mueller Honda team, for making my purchase such a positive one!
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November 2023 by Jennifer Siddons
The salesman I worked with was not pushy at all and I really appreciated that. The whole process was very easy, I looked at and test drove the vehicle, but did not purchase that day. I only received 1 phone call from the salesman and he was not pushy. Then I went back to make the purchase and everyone I worked with was very helpful.
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November 2023 by qinghua xie
My car had oil change on October 27, 2023 at Muller Honda Highland Park, Illinois. The service department, especially the service advisor and service technician did excellent job. I received cost estimate right after I checked in which was same as what posted on Muller Honda website. The oil change was done on time. At the end, I received a multi-point inspection report and my car was delivered to me spotless clean - they offered me a free car wash. My experience at Muller Honda was excellent. Thank you Muller Honda.
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November 2023 by -
This is my second visit at Muller Honda, I totally fell in love with the place the first time I visited. What I love the most is being able to see my car being worked on and the professionalism of the staff. The wait times are golden, I had my oil and brake fluid done in 45 minutes and as a complementary item they wash your car. Their waiting room is cozy with snacks provided by Muller. My family and I will keep Muller as our #1 car maintenance destination
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November 2023 by Alena Laube
Muller Honda never disappoints!Roberto Soto and everyone in the service department is always helpful, efficient and friendly. They always find ways to save me money - without even asking.I recommend them highly and wouldn’t trust my car to anyone else!
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November 2023 by Tamara Reese
I’ve been having my car serviced at this location for over 3 years and it is such a great customer experience, every time. There was an odd defect with my van for over a year we had to keep going back to try something else. It’s was beyond frustrating but the desk staff was always so nice. Cassandra is absolutely awesome and always knows exactly what needs to be done. Everyone who works at the desk and the technicians — even the cashier lady! are kind and knowledgeable. A+++ ?
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September 2023 by Valeriy Domoratskiy
Have a 23 civic Si bought in St Charles Honda put about 8k miles and started to hear a clicking sound when letting go of the clutch, when to Napleton Honda Morton Grove they didn’t want to adhere to the problem told me it’s “normal” and told me to go to the dealer I bought it from, going back to st Charles is an hour and half drive for me. I decided to go to Muller Honda in Highland Park and they took a listen and asked me to make appointment. Jamie the tech inspected it and had found a couple things loose including a bolt on the axle. Picked up the car today the clicking sound is completely gone and the clutch engages smoother than before. The overall hospitality here was a 10/10.
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September 2023 by Marcellus Lawhorn
Far too often we go places where people just do not seem like they want to be there. This is not my experience from the moment that I walked in the conversation and the camaraderie made me feel confident that everything was gonna be OK. Not only did it take less time to get my vehicle repaired John and the crew. We’re amazing. I observe them take care of everybody to walk through their doors the same way they treated me with respect and dignity. Five stars is not enough for these guys.Marz
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September 2023 by Ross Peters
I have bought five vehicles from Muller Honda.Each time was a smooth and easy experience.The salesman for our recent purchase was Pawel and he is fantastic! Easy to work with and a true gentleman.
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September 2023 by Marissa Lyssett
This dealership is truly TOP TIER! I purchased my certified used Honda Civic almost a month ago and everything is running smoothly. My goal was to leave with a car same-day, and the finance team was able to make it happen for me. Thank you all I really appreciate your customer service.Only downside is the car wasn’t detailed/cleaned as well as it could have been.
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September 2023 by Kyle McKenna
Muller Honda has treated me right throughout the past three services with them. I bought my new to me used car from Georgia and had it shipped here, unfortunately there was suspension damage and needed work on all 4 sides. Muller helped inspect the vehicle and help me get everything done under warranty through Carmax. They have been honest even as far as having me meet the tech working on my car to allow further explanation of my car related issues. Roberto, the service manager there is friendly, helpful, and honest as well as the two techs I met there so far! So far so good?
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September 2023 by Charlotte D.
Charlotte D.I've been going to Muller's Service Department for years, and I wouldn't go anyplace else. They always tell me the truth about servicing my car. Their service manager and service advisors are trustworthy. In particular, Tony Reyes and Cassandra While are excellent service advisors, work efficiently, and are on top of things. Always topnotch service.
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September 2023 by Lynn Lietz
Excellent service department. Michael was knowledgeable and informative. I can tell my tech did a great job based on my Element's smooth acceleration and responsive handling after they worked on it. This was my first time here, but not my first Honda - I'm on my fourth one. They're not close to home, but worth the trip.
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September 2023 by William Lundquist
Cassandra was particularly helpful … explaining details. She is very efficient and very helpful. She reviewed all of the findings carefully with me. She is a pleasure to work with!Overall, I have been very pleased with the service at Muller Honda over the years. I have been taking my 2012 Pilot to your facility ever since purchasing it there 11 years ago. Never felt pressured … never felt like I was being asked to have some service performed that was not 100% necessary.Bill
