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January 2024 by Kshitij vasavada
David helped me with a purchase of the car that I was looking for. He promptly approached and helped us. He was very knowledgeable & professional. He went through all features, operation of the car, offered test drive. He made us comfortable through the completion of a purchase. He was also upfront and honest. When I am looking for a car in the future I would go to Muller dealership in Highland Park. Thank you David.
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January 2024 by Dave Linderman
I had a really smooth experience trading in my car for a CPO Subaru Ascent. I worked with Joe and Jon, and would recommend them to anyone I know looking for a vehicle. Easy transaction, no games, overall great experience.
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January 2024 by Brenda Braatz
Had a great experience working with everyone at Muller Subaru. We contacted them from out of state and our sales consultant Alex H was nice enough to walk us through a few vehicles we were interested in. He gave a thorough and honest view and showed us the features and selling points of each car. Really appreciate how nice everyone was and accommodating to our questions.
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January 2024 by Dimitar Nikolov
I bought a 2020 Subaru Forester Touring certified pre-owned at 14000 miles from them on November 1. My agent was Julian Gonzalez. I have no complaints with him and the entire staff in general. They showed all understanding in the selling process. I boldly recommend Julian as a serious salesman. Attentive, understanding, doesn't push you. I drove Honda Pilot and Crosstour models for 15 years. It just so happened that I now chose a Subaru. I am more than happy with the choice. Only the future will tell if I made the right choice but as I said so far I can safely say the car is perfect for me.
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January 2024 by Bret Schwalb
This was my first visit after having a troubling experience with another dealership. So the 4 stars is only because my jury's still out on them. The staff was friendly, helpful, and didn't try to upsell me on anything. They took care of changing my car's oil and even washed it. One technician even took a few minutes to show me a feature on my car I didn't completely understand (I guess reading the owner's manual is a good thing to do?). I'll update this review after my next visit.
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December 2023 by Daniel W
Muller Auto dealerships are the most honest in the industry. I have bought and leased cars from them for several ****s and have never found them to be a hassle. The price is always at or lower than can be found anywhere else. Plus, their service departments are terrific. We tend to deal with the same service reps **** after ****. That says something.
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November 2023 by real honest
chaotic & mildly understaffed; came in for repairs covered by warranty & found myself paying large sum at pickup despite agreeing to only repairs under warranty. I don’t know if it’s because it’s the holiday season or otherwise but be sure to ask for a copy of the estimate before confirming over the phone to avoid miscommunications like mine.
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November 2023 by Mary Stineman
Very happy with our recent experience buying a new car from Muller Subaru. Marcus Bennett was outstanding to work with. He is experienced, honest, attentive, and professional. He helped us with all steps of the process from beginning to end. It is our first Subaru and we love the car! I highly recommend Muller, and Marcus in particular!
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November 2023 by Beulah Lee
Yeon in Sales was a great to work with and he made the car buying process smooth and fast. He was very transparent and not pushy. There were no additional hidden fees or charges, so the OTD was just the car price, government fees, and taxes. We negotiated with no problems and Yeon did a great job helping us out with the payment process. The dealership offered additional packages for added fees, but were very respectful of my decision saying "no". I'm very happy with my experience and purchase of a Subaru Forester from Muller.
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November 2023 by Ann Miller
Subaru is the only car I would drive. Marcus Bennett is the only salesman for me. I’ve dealt with Marcus for 24 years. A total of 9 cars. Marcus listens, is trustworthy, and does not overwhelm with too much information. He has never pressured me into any decision. I would add that the finance manager, Scott, did not push me to add unwanted extras to my lease, either.Marcus has always encouraged me to contact him with any questions. I have done so, and have always received a timely response. He is honest, respectful, and makes me the best deal possible.
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November 2023 by Tim S
I have nothing but praise for this dealership. In 2017 another Subaru dealership did an oil change and only put two quarts in a car that requires 5.9 quarts. This caused the car to burn coolant and caused the cylinder head gaskets to fail. Muller Subaru highland Park was willing to do the replacement of the cylinder head gaskets under warranty. I have never had a problem with the engine since.... About a month ago the car was making a strange sound upon starting the car. They spent over an hour looking for the problem and noticed that the battery needed replacement. The dealer could have charged me but never charged me to do the diagnosis....The battery was replaced and the noise reoccurred. Once again the dealership spent over an hour diagnosing the problem, the starter, and did not charge me. Even though the dealership is not near my house I will travel the extra distance because of the service they provide!
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November 2023 by Mary Ann C.
Bought my Crosstrek this June. Got a great deal no hassle or haggling.. great price. Had to take it in for recall I was in and out within an hour. Very nice waiting area and they even did a complimentary auto check that normally would cost 29.95 ... thoughtful! I highly recommend this dealership when I was looking for my Subaru I tried several dealerships and Mueller is the best choice if you want to get the best price for a new car. Keep it up Mueller!
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October 2023 by S H
My hubby & I bought a new 2024 Outback at Muller Subaru and thanks in a large part to the wonderful staff it was such an easy, stress-free experience! :-) Special kudos to Alberto Parra, our Internet Sales Manager who helped us get the ball rolling and patiently answered our many questions & requests. Also, Benny Payne, our Sales Consultant, was super-helpful & knowledgeable in calmly explaining the car's many features (as my older car had mostly dials). Plus, Scott Cogan, the Business Mgr, went over financing options and was clear and efficient. Everyone at Muller was super-professional, friendly, and informative, and most importantly, no pressure tactics! One of few dealerships who didn't send us with a flood of unwanted, non-relative emails. Thank you Muller Subaru staff! We so appreciate you!
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September 2023 by Ana Estrada
I bought a new 2023 ascent and I had a very pleasant experience. From the first point of contact until I drove out of the lot, everyone was transparent, respectful and not pushy. Uzi the seller was great as well as John from finance and Alfred Parra the internet sales man. No extra hidden fees and no random charges. Jared Muller took the time to thanks us for our business and we got free keychains. Best car dealer experience ever!
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September 2023 by Laura Pelos
I've been taking my car here for oil and service since I purchased a Crosstrek here in 2019. Let me just say, Elena in the service department is fantastic! She is friendly and courteous and gets me in and out in minimal time.She truly has the customers best interest at heart! Waiting in the lounge is great and has lots of amenities.
