-
April 2024 by Rob Hatton
Wanted to try the different new balance stores !!!
-
March 2024 by 0 R
The store itself is fabulous and well kept. Evetything is organized and easy to find; however, the staff is the main drawback. Twice I've been to this location and ignored by staff while they spent their time behind the counter joking with the 3-4 other staff who also ignored me. Will find better NB shoes at DSW in the future.
-
February 2024 by Rachel Hills
Jack is the best!! He was so helpful! Great store, so nice have an awesome in-store experience. If you’re considering New Balances, pop in and try them on!
-
October 2023 by K T.
Owner apparently thought selling out was a good idea! Greed is an awful motivator and a sure way to destroy a business. He sold out to Corporate NB and it's horrible!! Thought I walked into a Soviet era nightmare! The intimate look and feel of the store is gone. Apparently new balance, corporate thinks hiding price tags is a good idea. It clearly is not. It looks dishonest! After 15 years, I'm done! No thanks Allen Adelman!
-
September 2023 by Rocky Drake
I recommend going to feet fleet due to new balance return/exchange policy. At fleet feet you can try shows and if problem return them. New balance no returns if you wear shoes.
-
August 2023 by Nancy Soos
Great service
-
June 2023 by Abbey L.
The staff member I worked with was very knowledgeable and patient. He worked with me until I found the perfect style, size, and fit for my foot. It was a very relaxing and low pressure experience. Highly recommended!
-
May 2023 by Tonya Talented
JaWon is fabulous! He is kind considerate , professional, knowledgeable, and Handsome ? ?! He was instrumental in helping us find just the right shoe for us!!! Such a Gem!!
-
April 2023 by William R
Very helpful and knowledgeable staff. Helped me find a great pair of walking shoes, which I'm wearing right now! I wear a size 14A or B, and they had several to choose from.
-
April 2023 by P Bee
Great customer service here by Brett! Thank you so much for helping me find super comfortable shoes! I'll definitely be back.
-
November 2022 by Christina Himmler
The two salespeople that waited on us were helpful. The shoes my husband was interested in were $190.00. The nearest NB outlet is in Aurora. Needless too say my husband will probably be shopping elsewhere.
-
October 2022 by Deborah Barber
Staff was very helpful and knowledgeable about the type of shoes I needed.Nice to be greeted and helped and not rushed.
-
June 2022 by Robert Pielet
Sales person Jose gave me EXCELLENT service. Shoes are always good.
-
June 2022 by Karen Earley
Just great. When's the last time you had someone size your feet ? Or put the shoe on for you. ! So nice & had a great attitude. Loved it
-
May 2022 by Gayle K.
Josh knew exactly what I needed. In 15 minutes I bought the shoes and was out the door. Walked miles in my new shoes today and my feet feel great! Thanks Josh.
