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November 2023 by 1articfoxify
When in Chicago… THIS THE PERFECT HAND-WASH detailing PLACE TO BE! Great ppl and they aim to please the customer! I remember only my second time going there and realized I left my wallet home and the Apple Pay wasn’t working. The owner was unbelievable kind and suggested I could pay next time I come get service. I was so humbled to be treated this way. I worked at Northshore not far from there, so I returned b4 my next service, but was very grateful for his kindness! The work was exceptional, so he knew I’d be back anyway!
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September 2023 by b
I’m not going to lie. This was my first time ever getting an automatic car wash. The people that were doing the automatic washing were very rude and when I tried to get their attention to ask them what I’m supposed to do they just ignored me. I am young and I have never been taught how to go through an automatic car wash, I didn’t know to put it in neutral so the track obviously messed up a bit. My car jumped up and down, and one of the guys was cursing at me in Spanish. I profusely apologized, saying that I have never done it before. I have come here before for a full service and they did it all for me and we’re very nice. I give it one star for the people who dried the outside of my car (but even that wasnt even done very well, at least they were nice..). I recommend that this place is a bit more clear with instructions and treats their customers with more respect otherwise they won’t be getting any.
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August 2023 by Michael LaRosa
Took my 6 month old Honda passport to get my scuff wheels repaired, did a Great job on the wheels, but when I went to pick the car up, there was overspray all over the entire vehicle. They did not take the wheels off the car when they sprayed them hence overspray on the entire car , and they said the guy who does them works for Porsche dealer up the street !! Really wow ! And then they did some haphazard Claybar treatment to remove overspary which checked, it still wasn’t done properly, and they supposedly respray the ceramic coating that was originally Dealer applied . I spoke to the general manager that told me the next day when the manager came in, he would contact me and credit me half the cost of the wheel repairs no one ever called me called and left messages , no one got back to me . I wasted 2 days of my car being at this place and service was done horrible Very poor business practice , DO NOT GO HERE !!
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August 2023 by Vika K.
The staff at NSAS is incredible. I brought my car in with an issue that other places could not help me with. I worked with Jorge, Judy and Lino that have provided impeccable service from the beginning to end. They even offered me a refund if they could not do what was needed. Lino took time to address my needs and went above and beyond to provide amazing customer experience. I will be using NSAS for my future car needs and recommend it to others. Thanks!
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July 2023 by Zenaida Mariscal
I really wish I could leave a better review. I came in and paid for the cheapest full service car wash so the exterior was cleaned and the interior was vacuumed. When I drove away and looked at the back, I was disappointed. The customer service was great and I found a scent I liked!
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May 2023 by Ouiyen Chaswald
3 1/2 ⭐s. They are just ok. Paid $27 with tip. It was Full Service. Machines do all the washing and waxing so you would think the Hand wipe dope would be great. It's just 'meh.' There were areas that were still dusty. Windows and side mirros had streaks. Water was dripping from everywhere when I pulled off. Wax is not that great. Rained once and the whole car and windows were super spotty. Should have just gotten the cheaper regular wash. It was my second visit. I would only go back in an emergency.
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May 2023 by marius sandru
They did a very poor job. I only had a 100 mini detail but car looked like it was barely vacuumed. I was recommended here by someone that is a regular here but unfortunately my experience was poor and won't come here again
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April 2023 by Andrew K.
I had a work vehicle with over 200K miles on it that was used by an absolute slob. I took the car here for a full interior detail and I could not believe the difference. North Shore Auto Spa turned the inside of this trashpile into a brand new car! My boss was so impressed she will be coming here from now on despite living in Waukegan. I feel awful that my job does not allow me to add a tip so next time I take my personal car I'm tipping double! The detail quality here is second to none. 6 stars!
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March 2023 by Skylar Lynch
These guys are the best! Make sure you come when they aren't slammed and I promise you will LOVE your vehicle. They do such a great job inside and out and the staff is always so nice :)Services: Auto detailing
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March 2023 by Benjamin Alonso
Staff was respectful and prompt when asked to revaccum vehicle as it was poorly vacuumed the first timeThanksService: Auto interior vacuuming
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February 2023 by Alberto M.
Paid 30$ for my car not to be cleaned correctly. My rims still have tar on them (when rim cleaning was included in wash) and there is spots that were not cleaned that were suppose to be cleaned.
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December 2022 by Ryan P.
Place has gone down hill! Interior cleaning is still great but hardly any soap is being distributed even when you pay for upgraded "Gold" wash. Just feels like the place and service is falling apart.
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December 2022 by Eder Escalante
I was very impressed with the detail job they did to my car, the staff was hard working and did and excellent work, they went above and beyond and customer service was top notch. I highly recommend North Shore Auto Spa.
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November 2022 by Raj P.
Went to NSAS earlier today for a hand wash which was separate from the automatic bay area that most people go to. There was a bit of a wait for them to get to my car but it was well worth it. They did a full rinse, hand wash, pressure cannon dry, and wax on the car along with a full interior cleaning. All in all they were done in 30 minutes and I was super impressed with the result! Having a black car, they were super attentive not to leave any water marks. Probably the most thorough hand wash I've gotten.The inside waiting area is very nice as well!
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June 2022 by AshLyn Y.
They did an awesome job. Got the platinum wash and my truck looks great both inside and out. They were fast and friendly. I will definitely be back.
