“We’re removing junk on-site and have had nothing but a great experience working with Andrew at this iStorage location. He’s professional, responsive, and made the process smooth for us. The facility is clean and well managed. Highly recommend!”
“I had work done in my garage and porch and needed storage while the work was completed. The storage pod was delivered on time but the work on the porch was delayed several times resulting in the pickup of the pod being delayed twice. I had to reschedule the pick up twice. Dave at Mobile Storage Solutions was easy to work with and the pickup of the pod also went smoothly.
The pod was in great condition and I would use them again when the need for a storage pod arises.”
“We’ve been very happy with our experience at this storage facility. The location is convenient, the rates are reasonable, and it has been a great solution for our storage needs.
Whenever we’ve had a question or needed assistance, Wendy and Jessica have been wonderful to work with. They are always friendly, professional, and quick to help, making everything simple and stress-free.
We would absolutely recommend this facility to anyone looking for a convenient location, fair pricing, and outstanding customer service!”
“I've been very happy with Metro Storage. Clean, safe, well maintained, nice amenities like the indoor dock, and the friendliest service from Kim the manager.”
“Worked with Kristen and she was amazing! She responded to my text in a timely matter and she answers all of my questions. She took me on a tour and let me know of all the available units. Highly recommend working with Kristen.”
“There is just 1 cart right now that has an issue. It is the front wheel on the left side-it is missing. Needs to be replaced asap. The smaller cart that used to be there disappeared. The property manager Tamika is the best.”
“I've been using the storage for two years. I'd like to share the great experience I had. Let me start by thanking Marc, who was extremely helpful from day one to my move out day and answered all my questions with big professionalism. Over that time, I never had any problems and I'm thankful for it.”
“Cathy and her team did an outstanding job for me. I moved out of one of my units and they could not have been more helpful. I have another unit and I know it is under great care.”
“The people were fantastic - very kind and helpful - and the space was perfect. I could not have asked for anything more, and I would rent from them again without any doubt.”
“Very professional and courteous customer service from Evelyn the Property Manager at the Public Storage in Morton Grove. Very knowledgeable at her position and knows how to take care of customers properly so they leave happy and keep coming back.”
“I recently had an extraordinary experience with this location, Ms. Kari was very helpful showing me where my unit was at, cleaned it almost right before I got a chance to move in. They use a very interesting combination of Fabuloso to ensure the storage facility stays smelling great and maintaining an extremely high level of cleanliness. Besides that I also got to meet Ms. Berly who very enthusiastically waved hello to me while I was getting a couple tools from my unit, she also came out to introduce herself and even helped me with a couple of things. Overall it was a very rare experience for a storage facility to have such high levels of client interaction and amazing client experience.”
“The lady working there was a great help and assisted us with everything we needed no complaints, the facility was clean and smelled good looking forward too keeping this unit for a while here”
“First class from start to finish. Easy signup. Auto payments. My household goods were in a clean, locked “room”. I had the only key. When one container wasn’t enough, acquiring a 2nd container across the hall was effortless. When I was finished I didn’t even have to go to the office to end the relationship.
I used the storage facility for only a couple months will we installed a new hardwood floor.
I would definitely use the facility again if the need arose. It couldn’t be better.”
“I just rented a 10x20’ unit and the process was so easy! Thanks for hiring really good people! Seriously! I was so impressed that I took a minute to write this! Jayda got me set up and checked out in 15 minutes!! I was able to sign everything online and can just go over and move my stuff in! Thank you so much Jayda!”
9:30AM - 6PM
2121 Shermer Rd, Northbrook
Self Storage
“Extremely clean and nice facility. Vincent was very friendly and showed us the different storage unit options before committing to one. Also he was very informative and walked me through all the information clearly. Would highly recommend using this facility.”
9:30AM - 6PM
13000 Rockland Rd, Lake Bluff
Self Storage
“Great experience! Mila helped me and my brother get our stuff in the place, showed us the sizes well, and helped us get the best deal on the unit! Would definitely recommend”
9:30AM - 6PM
2021 Waukegan Rd, Deerfield
Self Storage
“Very nice man! He helped me find my storage unit quickly and efficiently and gave me a clear run down of the layout of the unit! Overall he made my time here very easy!”
“Hi when I visit storage mart managr Mike was very halpfull show us storage places.I saw everything is nice and clean.He explain nicely and properly with profasitionaly.we will come back very soon to rant space.
Thanks”
“Julie was incredibly helpful throughout the entire process. She went above and beyond to help get our storage matter resolved quickly and made everything easy to coordinate. Her responsiveness, professionalism, and willingness to assist were truly appreciated. Excellent customer service—thank you, Julie, for all your help!”
Open 24 hours
1723 Busse Hwy, Des Plaines
Self Storage
“Matt was awesome. Very helpful and detailed, explaining everything about the facility. You couldn't ask for a better storage unit. I highly recommend it. And 5 stars for Matt, he was great!”
“Move in and out was easy. Larry Kane was helpful verifying check out (remotely) when I returned home from Illinois.
Getting hold of an actual person on the phone was not easy, as you are directed to general iStorage phone number and often get disconnected if you are not quick in responding to their customer service robot!”
“I got to give a shout out to Samantha Adams. She’s attentive, takes her time, and get the job done well and have you thoroughly satisfied. She definitely can S.A.C
(Satisfy A Customer). Thanks for excellent customer service ?”
“I was immediately greeted with a friendly smile and my needs were taken care of, from signing up and paying to being shown around and given my storage room. Good Show!”
Open 24 hours
211 N Elmhurst Rd, Wheeling
Self Storage
“We are new to this storage place and Sam the Manager was a breath of fresh air. She was so nice and accommodating to me and my wife I felt like I was making a new friend and I was in the right place! Highly highly recommend to anyone who likes a clean, spotless, and orderly storage place where you don't have to worry about your belongings then come to this place and talk to Sam..tell her Erik in the red truck sent y'all.”
“Hello,
My name is Chinara Ibraimova, and I rent a storage unit at 3320 W Lake Ave. I truly want to express my heartfelt gratitude for Mary.
Finding a storage unit was extremely stressful for me. I recently moved to America, and my English is still limited, which made communication very difficult in other places. I felt lost and misunderstood.
But when I met Mary, everything changed. From the very first moment, she treated me with such kindness, patience, and genuine care. She helped me with translation, set up my account, guided me through all the paperwork, and explained everything clearly and calmly. She made me feel comfortable and supported during a very stressful time.
Because of her, I was able to reserve my unit the same day, and I left feeling so happy and relieved. Mary is not just a great employee — she is an exceptional human being. You are truly blessed to have someone like her on your team. She deserves recognition and appreciation for the incredible work she does.
Thank you, Mary, for your kindness and professionalism.”
7AM - 7PM
9009 Waukegan Road, Morton Grove
Self Storage
“The U-Haul employee was extremely customer-service oriented and did an excellent job. Even though the office was about to close at 7:00 PM, I arrived at 6:55 PM, and he still took the time to process my order without making me feel rushed or unwelcome. I really appreciate his professionalism, patience, and dedication to helping customers. Excellent service!”
“Honestly best place to park if your in great lakes/ north chicago. It’s safe, easy to use, amazing quality. The owners are so understanding and nice, i loved parking here!”
“Easy to get to convenient storage. Lots of options to choose from and Sue is great. She keeps an eye on things and is very helpful! Some pot holes around the area need to be repaired though.”
“Alex the property manager was very nice and organized and quick to sogn us up and show us the code box our unit etc. so clean and nice facility. Great prices and convenient. 10/10”
“Staff is excellent and the cages are very clean - but you don’t want to store anything upholstered or paper - the humidity is SO high and the concrete floor doesn’t help. We had to move locations to save our furniture. Disappointed that they call it climate controlled - moving belongings twice is a pain! Hopefully they’ll add AC.”