-
July 2023 by Brittany G
I’m not sure when the pictures were taken of the salon but there’s a water leak and mold on the ceiling… A lot of the polishes are old and dry. Some of the ladies work quickly and only do a a half job despite charging full price and expecting a tip. I have to clean gunk out from under my toes after the pedicure and was getting stuff off of them while in the chair because she lady starting painting nails.I get ingrown toenails and spent years training them and within a week of getting a pedicure here, they were starting to be funky again.I saw a different lady for my manicure and she did a good job. She also did a good job on my 8 year old daughter.Sanitization doesn’t exist. They rinse tools and throw them into the sanitizer box. There’s no cleaning or scrubbing going on so how much build up is on the tools? Scheduling is easy in a pinch.
-
July 2023 by Allison Goldsmith
love this place no chip and wax pedicure is worth gold
-
December 2022 by Kirsten O.
I thought this was my go-to salon, but the last few times they've rushed and do my mani and pedi at the same time. I always get Dazzle Dry and have no issues, I love the system and it usually lasts me at least a week on my hands. Not 2 hrs and my nails are shot. The cuticles are not great either. It's Christmas and my nails look like they've been done a week ago. As a mom that rarely gets out to do anything for herself, I feel ripped off and disappointed. I don't think I'll be back.
-
August 2022 by Maria Q.
Very nice women. I do gel - and these were the best I have ever had. They were on time for my an appointment. Nice place to have nails done.
-
August 2022 by J G.
Loved serene nails at first. Went back. Price was jacked up $6. Their is an older tech there, that God forbid she bends down and takes your pedi slippers off. None of them say thank you!
-
June 2022 by Brittany G.
I'm not sure when these pictures were taken, but they aren't recent. There's water damage and mold on the ceiling. Some of the polishes are old and dry. Some of the ladies work quickly and do half jobs despite charging full price and expecting a tip. I had to come home and finish cleaning out under my big toe on my own. I had to clean the pedicure gunk off of my big toe while I was still in the chair because she already slinging nail polish without finishing the previous step. I get ingrown toenails and had trained my toenails to stop doing that-it took months. In one pedicure they managed to screw it all up by not doing an adequate job and cutting them weird and now the ingrowns are back in only a couple of weeks. I had another lady do my manicure and she was good. They did a good job on my daughter as well.... But she's 8 so expectations aren't high. They're re-using things like emory boards for every client. They rinse tools in the sink and toss them in the sterilizer-no one is actually scrubbing or cleaning them. I'd rather pay extra for fresh, new or properly cleaned equipment. They're schedule is usually fairly open so if you're in a pinch this will work but I'd definitely seek quality and sanitary services elsewhere. Also, I don't have proof but I'm pretty sure they're taking pictures off of IG from others salons called Serene Nails from around the country and posting it as their work because I never saw any work that good while I was in the salon.... There's also no location on IG to rage them at the salon-I checked one day while I was there. Said pictures are part of the reason I went to this salon.
-
February 2022 by Melissa Erickson Orsi
My go to spot for no chip manicures and pedicures. Prices are competitive and they’re usually quick. I recommend calling ahead for availability before walking in.
-
January 2022 by TracyAnne Marie P.
After seeing the reviews and pictures, I decided to try it! When I went to my pedicure appointment the girl at the front desk was kind and explained if I picked out this certain brand of color, "it was 5 dollars more, but it would stay on longer and it was "nicer" than the colors. I said ok, glad to try out the new brand. (3 days after the pedicure, 1 nail is completely chipped off) The pictures online are beautiful, hence another reason I chose it- and I was surprised it does not look that nice in person. Lighting was bright and awful in person- compared to the nice ambiance lighting it showed online. There was only me and 1 other person in the nail salon on a Saturday- I was very surprised again. It was a bitterly cold day out- ALL of the pedicure chairs were completely open. Yet they put me in the very first chair next to the freezing door! I asked if I could have a chair further away from the door- but the girl just walked away and told me to "put my feet in the bowl". She gave no direction or help getting up in the chair- no explanation of how the chair works, no customer service at all. I am a first time customer and even stated that- so I wondered how their pedicures were- what types of products they use and their prices. Yet NO explanation of anything they offered, except they had 2 different prices. I chose the second better higher priced pedicure - thinking it would be better? Not a chance, my friends. Then I put my hand in the bowl to test the water as thier salon was cold and the water was not even lukewarm. Again, I thought that was odd, but I thought I'd just warm up with my cold feet in the hot pedicure bowl and give them a chance at making this right. No big deal, I thought. I didn't want to make a fuss, perhaps they were having an off day as we all do. Let me just say, I certainly was wrong at trying to give them a chance- as in MANY chances. I got myself up in the chair and had to remind the girl twice that the water was too cold. She said "you'll get used to it, feet are different than hands". I said "No, please, I need the water to be hot or at least warm". She acted annoyed and turned the hot water on. I should have turned around and left at that point, but here I was with my feet in a cool watered bowl on a freezing day. Still I wanted to give them a chance and didn't want to seem like I was being difficult. The person who came out to do my nails was an older woman who was not friendly at all. Not overthinking it, I gave her a chance to warm up. I smiled and tried to make conversation- no response. She didn't speak or look at me- and did not even introduce herself or smile. I'm trusting my feet with her? She Immediately started throwing in colored flakes of something not even asking me what kind of sales or products I wanted. No questions of what I needed- once again- the WORST service. What if I had ingrown toe nails? Or had specific requests? Even though I didn't, I thought that was weird. I sat there and tried to not say how horrible it was. Rough, tough, and literally no taking off my calluses or anything. Just very rough hands pushing and jamming in between my freezing toes that was extremely painful. I had to ask her kindly twice "to be more gentle" and I normally would never do that! When I asked "When will I get a normal pedicure massage for my feet and calves?" she acted very annoyed, speaking to her other staff members in their language and did NOT become more gentle. I was in shock. She did NOT give a massage at all- even after the second time I requested it. And this was the more expensive pedicure?? After it was almost over and I was completely in pain on my cuticles, not even happy with the results or colored toes, I just wanted out of there. My toes were freshly painted wet and she just tapped my calf and said "Your done, finished, you can go" and pointed to the door. With wet, cold, freshly painted toes...I said "Well, where are your nail dryers? How can I leave with wet
-
October 2021 by Jennifer H.
I have been going to Serene Nails for quite some time. The staff is courteous and hard working. I'm always greeted when I arrive even if they are all at stations working on customers. They have massage chairs - which I absolutely love. They're definitely showing their wear but work just as well. My feet always feel new after I leave - and now even my teenage son is getting pedicures with me! #boymom I couldn't take his man feet another second and he's thrilled to go.
-
July 2021 by Rena U.
Love this place! Lovely people and excellent work!!! Maya and Zuna are the best!!! Thank you, Serene Nails, we'll be back!!!
-
June 2021 by mo s.
I walked in and love that place. Very clean, beautiful inside and technicians are super nice! Definitely coming back! Thank you!
-
June 2021 by Sherry Astorino-White
Very clean and inviting salon. Everyone was very nice. Only one problem...a very rude customer came in talking on the phone and stayed on it, we all know that her anxiety medicine isn't working, really not a conversation to have in public.. I do wish one the techs would've enforced the no cell phone policy.
-
May 2021 by Debora Pinzur
It was fine. Clean and pleasant.
-
February 2021 by Kelli R.
It feels Amazing to have gotten a mani/pedi after So many months of Covid. The very nice women At Serene gave me a delightful mani/pedi. They have a special right now from january to april for pedicures that includes hot stone massages And a parafin heel treatment. It doesnt get much better than that! Im super happy with the treatments And the colors they helped me select.
-
December 2020 by ricki z.
i had a wonderful manicure , I felt very safe ! Shop is nice and clean and employees are very careful with masks and hand washing! Special prices make it even better!
