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July 2025 by Brandy Bowman
Jamie was so helpful! She was professional and very knowledgeable. I really appreciated the time she spent with us!
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July 2025 by PAM CARPENTER
Great experience with the Highland Il store. They were very helpful.
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July 2025 by Shirley Beltz
Jamie was such a pleasant person, showing how much she values every customer. She is tops in sales AND service in my book!
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July 2025 by sandman59
Jamie was awesome in helping me activate a replacement phone 5 STARS for sure!!
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June 2025 by Margie Thole
Jamie took very good care of me at the Highland Illinois store. Her district manager was there also, and she offered her knowledge also! I really like how they did not try to make me buy a bigger or more expensive phone. I was very satisfied with my experience.
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June 2025 by Courtney DeLisle
The new manager, Jamie, is fantastic! Very friendly. She even saved me money! Highly recommend this location!
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June 2025 by Donna Edwards
I just wanted a phone upgrade and now my plan changed, my bill will be more other than just the phone. I was told I would save $10 if I opt for auto pay. Well yesterday I went back to store and associate told me only $5 savings. I am returning the upgrade phone and switching carriers.
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June 2025 by Cheryl Lea
Went to the store to get my Esim activated on a replacement tablet and a physical SIM was added. Then it was removed. Fine. However later I got a bill in my email that was double what I have been paying. Looked at the details and a second line was added on an imaginary iPad that I didn't own. Went back up there and the guy who added the extra line clicked a few times on his computer and said it was fixed. It was not. I went back up there and the same guy says there was no one in the store at the time who could fix it but they'd do it tomorrow then call me when it was done. Never got a call and never got it fixed. Went BACK a third time and a lady told me that the store can't remove a line. I had to call in to get it done. Very frustrating
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April 2025 by pat maroon
Jamie was amazing was in last week and then gent couldn't help Jamie fixed it in 5 minutes
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April 2025 by Martha Argus
Assistance wonderful! Jamie great asset
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July 2024 by ?
Anytime I had a problem with an AT&T software issue are connectivity, I normally find out it is my fault or a software update from Samsung. Pretty good people, even though I purchased the phone elsewhere.
I purchased an AT&T Samsung v 13 at Walmart and added to my account no extra charges. They were happy to help and the phone was only $69.00 .
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July 2024 by David Schlautmann
Too busy trying to upsell me on other things and did not help me with setup at all
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June 2024 by Nick blackburn
Full if lies was told only why to upgrade was to add a dummy line too 3 phone and we would get the phones free never happened the guy that helped us is no longer there and seems to have fraudulent claims against him would not do business here go to edwersville
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May 2024 by Lauren Keck
Excellent service.
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April 2024 by Amy Haar
I had put off getting a new phone because I dread the process and time it takes. Michael Jones made my experience a painless one!!! I would recommend using this AT&T store and ask for Michael! He was awesome-so friendly, helpful and patient!!
