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December 2023 by Amy Tiseth
Wow!!! Such a rude bunch of people. I had my prescriptions sent to CVS for the first time. I am going back to Walgreens. The crew on 11/29/23 evenings need to find new jobs. They are rude and hateful. Never stepping in that store again.Amy Moore
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December 2023 by Larry Traub
Happy friendly and helpful is all I can say every time I walk through the door at the Highland Illinois store. Somebody is talking to me wanting to know if I need help.
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October 2023 by Steph McSparin
Absolutely horrible customer service in the pharmacy. Very rude and they act like you are bothering them. I have an issue every time I try to fill my prescription. I will be taking our business elsewhere. Get it together CVS!
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August 2023 by Audrey Frey
If I could give zero stars I would. They are rude and there is an issue every single time I need a prescription filled. They take forever to fill it then half the time it’s wrong. We are a family of 8 and it’s happened no matter which family member it is. I’m beginning to think it’s worth paying the extra money to go to Walgreens.
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August 2023 by Matthew Rinderer
Big should out to the pharmacy, they were very helpful in helping me find something for my eyes and big shout to Bonnie for always helping with coupons for baby formula
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May 2023 by Nicholas Netzer
Horrible service, told my doctor's office to never send them a prescription again. I'll pay more from another pharmacy that isn't on my insurance.
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October 2022 by Jill Force
Rude on the phone. Always making you feel as if you are putting them out. In store at highland Il. Isn’t much better! The best one in the area is the crew at CVS in Collinsville on Vandalia. These women techs are great. They should give the other stores customer training.
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October 2022 by Randy Force
Very poor help from the women of store on phone or in person , if they don’t like there job find something else !! There are plenty of jobs due to no one wants to work any way !!It is a lot easer to kind !All I know is I am tired of the women of cvs pharm and there attitude’s !!I will be going away from CVS !!
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October 2022 by randall hawn
Well ,I have been trying to fill my prescription for Ozempic for 3 weeks ,keep getting text its been special ordered again today (I think this is the 3rd or 4th time)so I called today and this is what I was told your prescription is back ordered and if you need it you will have to get it somewhere else???Exactly what I said ,my insurance says I go to CVS ,so I am out of my medication completely this Friday, so I called my doctor and left message to have them send it to Walgreens, amazing never been treated this way ,it already cost too much ,now I have to deal with this, INSANITY
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March 2022 by jennie hermanson
All we needed was an existing prescription transferred to highland cvs. Oh my you would have thought we needed the world. 4days and still not filled. Made a unexpected trip back to local home town to get help, thank you cvs for nothing.
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January 2022 by Amy Moore
My friend desperately needs her prescription or she could lose her eyesight in one eye. Yesterday, she was told it would be another 1/2 hour so I took her home because she was in so much pain. Her daughter picked up the prescription later that evening. Now, her other prescription was not available and her husband went to pick it up today. Again, he was told it would be 1/2 hour. He has to work. The pharmacy has been screwing around for 2 days for a prescription that is vital. I will advice my friend to go to Walgreens from here on out.
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January 2022 by Michael Gilomen
Impossible to speak by phone with this store. 15 minutes hold time and dealing with their phone system has convinced me to NEVER shop CVS anywhere. They are totally erased and will NEVER earn another $ from me.
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November 2021 by VICKEY HOUSER
Store is clean, they have a large variety of items & the shelves are fairly well stocked. I haven't had as much trouble buying what I need at CVS pharmacy and they hive you $5 for every 10 Rx you have filled. Walgreen started limiting the amount of points you could cash in at 1 time then they quit giveing the Rx bonuses all together.
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July 2021 by Jean Packman
I bought some KT tape cvs brand
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July 2021 by Kembra Caraker
Got to be the most expensive place in town
