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April 2023 by Carol Cabay
Employees are friendly and professional. Downside how much you increased your safe deposit box fees. Also wish you would use the app, Zell, like the bigger banks, to transfer money instantaneously.
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October 2020 by Mary Essenpreis
We have banked with First Mid Bank for many years. They have Always greeted us with smiles. They are helpful, knowledgeable and proficient in their duties. Great Banking Experience!
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April 2020 by Gaudencia Vazquez
Debbie the bank teller was super rude , she was not professional at all. She cannot stand spanish people because the way how she treated me was very racist. I will never be back at this branch .
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April 2020 by Katrina Cissell
This bank is very unprofessional mainly a bank teller named Debbie. She is very rude and treats customers with little to no respect. I left that bank feeling like a bank robber even though it was my money I was cashing to check to get. The other bank tellers had laughed at me along with her and made me feel very belittled. I have banked with them for many many years but I will no longer visit this branch again. Due to my treatment I really think I may find a new bank and that saddens me for I have had this bank for so many years. I really hope they start to teach their staff better customer service.
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November 2018 by Tom V.
Horrible bank for a small business. So glad to have switched banks this Summer. Better loan terms, actually talked to decision makers, no more run arounds like I got at 1st Mid. Happily a former customer.
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June 2017 by Becky Burns
Staff very friendly and helpful. Love the small town feel