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January 2024 by Rick Scoggins
Was a pleasure working w/ Adam to arrange work. He was very polite & patient to consider carefully what I needed & expected for my VW Jetta. I am probably one of the more “detailed” customers engaged intimately into mfg recommended maintenance, repair & circumstances involving all the machines I’ve owned & managed over many years. I received prompt text updates during/after service. Adam was able to answer all questions sufficiently. We collaborated very well to address only the things required, align on all aspects of vehicle health/status. Actual costs of service aligned with estimates. I felt Keith’s assessment of the car’s condition was accurate and well substantiated. Adam arranged a drive w/ a tech to evaluate further a suspect transmission bearing failure, encouraging some technical research to discover potential root causes and gravity of what this potential might mean in the health & longevity of the car. I am looking for a capable, trusted resource to partner with me in keeping all my VW cars in good shape. I am feeing confident in Keith’s so far. Adam & I discussed my future plans to bring my other VW cars in for mfg rec maintenance soon. Thank you Adam, Ryan and Keith’s!!
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December 2023 by MeLa Tara
These people charged me $528 for an unsuccessful diagnosis and a tune up I didn't need on my 2013 Prius. I clearly told them I had been losing coolant but no visible leaks and that I was getting coolant coming out of exhaust on cold start with misfires and shaking at lower rpm.They called me to report they had done a series of tests that proved it was not a head gasket. I noticed this part was not mentioned on the report, but I believed them. They offered to have me bring the car back but I told them I can't afford their prices. But believing they had done the test on the head gasket and that they had verbally assured me it was NOT a head gasket, I started chasing the issue further by replacing my water pump, thermostat and was getting ready to do the throttle body and maf sensor when I noticed it was getting worse. I cleaned out the intake and EGR for a second time which clearly had coolant mixing w oil and going through a bottle of coolant every couple days. Yesterday, my engine flooded and seized and zi had to get it towed all because I believed what these guys told me. So guess again, they may look fancy but they are not. Any trained mechanic should have been able to pull out these cylinders, apply a little gas and see that it was leaking antifreeze, but not these guys!
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December 2023 by Michael Downton
Very accommodating and very reasonably priced considering the amount of work. Dropped off in the morning and picked up later in the afternoon. Highly recommended.
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December 2023 by Ken Krausz
I was happy with the service. Although I did not have an appointment, my vehicle was checked out immediately. I had a leaking tire that ultimately had to be replaced. This was handled in a timely manner.
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October 2023 by Dalanee Balint
i recommend them! hands down, i haven’t had the best luck with shops and my car either lol but they were super friendly, helpful, and figured out my issue very quickly. we couldn’t get my car to stay running and they got it fixed running within a day!!! i will be using them again thank you.Services: Auto engine diagnostic
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October 2023 by Cassie VanBibber
I was referred to Keith's Automotive from a family member and I'm so glad I went there! They were very reasonably priced and my car is running smoothly again. Shawn was extremely nice and helpful. I will definitely be back for any future issues with my vehicle and will refer any friends/family I can.
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October 2023 by Jon greve
Service was prompt- technician explained what was done and made suggestions for future preventive maintenance- completed for a fair price.Friendly staff as wellHighly recommendService: Transmission
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August 2023 by Nathan Mueller
We broke down on I70 and got towed to Keith's. They were very helpful in a tough situation with an insurance claim. They did thorough diagnostic work and have a good competent team.
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August 2023 by Rich Francis
First time taking my truck to Keith’s and very happy with the service. Customer service was great! And I felt they treated my truck as their own. Highly recommendService: Transmission
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August 2023 by Anne Cicero
The same Quality Service I have come to expect from Keith's Automotive. Thank you so much.
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July 2023 by Theresa Bucher
Honest and helpful. Gave me a ride dnd recommended a great tow service.
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June 2023 by Courtney Wilken
I've been taking my vehicles to Keith's Automotive for over 15 years now. The staff is always friendly and a pleasure to deal with.They are very thorough during their inspections and also fair in price of labor costs. Car trouble is no fun, but when it does happen I must say that the guys at Keith's take great care of me and I will continue to give them my business and recommend them to others. Thank you Keith, Shawn, Adam, and the rest!
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May 2023 by S S
Adam was probably the most courteous customer service representative of an establishment that I have EVER had the pleasure of doing business with. He was polite, answered my questions clearly, reassured me and reached out when my car was ready to be picked up. He even found a coupon to apply to my total bill! I was in for a 60K check up. He recommended 3 options for new tires. I will definitely return!
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April 2023 by Grant Conner
Hands down the best mechanic shop in Highland, I refuse to take my car anywhere else but Keith's! Always fast and fair service, I have never been dissatisfied with their work. Thanks to everyone at Keith's for keeping my car running!Services: General repairs & maintenance
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April 2023 by Kim Pryor
I always have a great experience at Keith’s Automotive. I am a repeat customer and will continue to be a customer for many years to come.Services: Steering & suspension repair