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January 2024 by Brian Steele
Helpful staff.
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May 2023 by Nicholas “CarnivoreNick” Myers
Nick was very helpful.
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April 2023 by XdWhisper x
I called the store around noon and was answered by a mumbling employee. I could barely understand what he was saying, he was also talking and having another conversation with other people in the store maybe other employees. Due to him talking to other I had to repeat my question about 5 times.Only bad experience I had at this store.
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December 2022 by JT Saffel
Stopped to get new headlights for my car. As I'm scanning the Q code to look up what bulb I needed the attendant asked what I needed. He stepped up and looked it up quickly and I selected an option. The attendant stepped outside to find that the bulb access was in front of the wheel. He quickly changed it out and I was on my way. I didn't need the excellent assistance he provided but appreciated that he did it without my asking. Great friendly service you don't see often these days. Earned my continued business.
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December 2022 by Katy Peterson
Poor customer service, they do NOT check for items on shelf even though they stated on phone they have part. Called out employee about lying about part in stock when i received text stating order was ready to be picked up. Employee threw money back at my daughter when she went to get refund since part wasn't actually looked for.
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December 2022 by Alexis Peterson
Our O'Reilly's here in town has really gone down hill with the people they allow to work behind the counter. And when they make a mistake & are called on it, the young tall skinny male (very specific so no other males are blamed) likes to throw things at female customers, in front of their children at that. Do better Highland.
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December 2022 by Jonathon Strawn
These young kids have no idea what they are doing quit playing on your phones and do your job and don't tell me you have the parts but when I get there you have nothing
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November 2022 by C Brown
Quick fix windshields wiper.Staff very nice
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October 2022 by Kayla Hultz
Brad had excellent curbside service, he assisted me in determining what was wrong with my battery/connections so I didn’t have to buy a new battery or alternator today. I would’ve wasted time and money and he helped me with both. Extremely helpful, polite, and went above and beyond his duty to help me today. Thanks Brad!
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October 2022 by N A
I went into this location at 7:15 PM, on a Monday night, looking for wheel bearings and seals for a very common vehicle. The young man behind the counter looked up the parts on the computer and went back to look for them. While I waited, another customer was waiting to be helped. We were the only customers in the store. After 7-8 minutes, I turned to him and asked where the lady working behind the counter went. He shrugged his shoulders and said he didn’t know, but she’d been gone a while. I stepped between the counters and saw her hiding below and behind them. When I told her she had a customer, she looked shocked that I found her hiding. Another 5 minutes went by and the guy who was helping me returned. He said he could only find one of the seals and hadn’t even looked for the bearings. I left, empty-handed.As I was walking in the store, another guy was leaving, also empty-handed. So, if the sales for this store are down, it’s not for a lack of people coming in to buy, it’s a lack of help.For the GM of this store, is this really the best you can do?For the DM and RM, when was the last time you looked in on your stores when your managers weren’t present?
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July 2022 by Gabriel Delima
The two young men at the counter were very lazy and had no clue what a gas pickup line and pet cocktail was. Need to get guys in there that know there stuff and are helpful to customers
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June 2022 by Christopher Robin
They lost all their good employees and the fresh rookies don't offer any help
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January 2022 by Tom R
Dennis and his crew are ALWAYS willing to go the extra mile can't say enough about how well I've been treated .. definitely recommend them weather it be commercially or just walking in the door. I don't shop any place else.
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November 2021 by Melody Donahue
Very helpful. Clean, polite customer service.
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October 2021 by Michael Jones
Wow I can't begin to tell how GREAT everyone was, broke down on the road and they treated me like a neighbor I wish I could give more then 5 stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
