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March 2024 by Str8shooter
I can store my stuff. And they're open 24 hours a day. Very convenient.
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February 2024 by Tonia Williams
Akela helped with my storage unit today. She did a good job.
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February 2024 by Orlando Bairfield
My experience was wonderful. I talked to Akela ,she was well mannered,she helped me with what I needed to be helped with and she has good customer service. I really recommend her .
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July 2023 by paul napier
This was really awesome. I'm a total rookie at storage locker auctions but this place was the best of the bunch. A lady on the phone helped me get into the locker and it all went great!
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January 2023 by Stefani False
I hadn’t been to my unit in months. I went on Friday 1/7/23 and a red overlock had been placed on my unit for no reason. After many many calls and extremely long hold times they tell me there shouldn’t be a lock on my unit but the only thing they can do is have the supervisor unlock it on 1/10/23 at 1 pm and I can meet him there if I like.I call at 2:17 to confirm the lock had been removed….. no, it hadn’t.So long story short, they placed a lock on my unit for no reason then made me wait multiple days to get it removed then the supervisor didn’t even show up when he was supposed to. As of right now 3:31 I’m still waiting for it to be removed.
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December 2022 by Daniel Maze
Easy and convenient online services. Unit was clean and easy to access.
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October 2022 by Cricket Highland
Showed up and my gate code did not work received temp code and was told mine would work next day... 2 weeks later I was givin a new code 13 days later there is a red lock on my unit even though my bill was not due yet so for a month I was locked out of my stuff
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October 2022 by Jake Howard
5x10 unit was really 5x7. Same with the 10x10. Each was nearly 30% less volume than what they charge for. They’re response is that the units are “estimated”. That’s not a small difference. After I rented the $47 dollar unit, it ended up being a minimum of $56 a month after required Costs and other additions. Not a genuine and customer first business
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September 2022 by MeLa Tara
Although I really like the concept and ease of service of this place, there were a number of bugs in the process. I had stopped by previously to plan my process because when I moved yesterday, I was on a tight timeframe to get my U-Haul back on time. But when I got there, they were out of locks in the lock machine, so I was forced to leave my stall unlocked until I could get back into town that night. I also was never texted the code for the gate and my stall number as I had been indicated would happen, but luckily it emailed it to me in the lease. Then my stall turned out to be broken and I had to call their support number and get re-asssigned to a new stall, which also took extra time. So overall I am still happy with the service, but they could use a bit of effort to make the process go smoother and fix the issues.
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August 2022 by Lindsay Reagan
Luckily none of my stuff got messed with but alot of units did get broken into so they Def need more security cameras or just security period. Also my unit went up for auction and they refused to let me pay the 500 ib 2 different payments so I went to bid on it and ended up paying 120 for my storage unit. So all in all it worked put to my advantage
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June 2022 by Mike Shannon Hill
Sorry meant 5 stars it's clean and I do like that you can come and go anytimeOf the day or night .just wish it had a light in it at night .but other than that I have had no problem s .
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June 2022 by Jeff Williams
Clean organized and well maintained. Excellent choice.... if you need to go this route
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April 2022 by MeTaStar Tara
Although I really like the concept and ease of service of this place, there were a number of bugs in the process. I had stopped by previously to plan my process because when I moved yesterday, I was on a tight timeframe to get my U-Haul back on time. But when I got there, they were out of locks in the lock machine, so I was forced to leave my stall unlocked until I could get back into town that night. I also was never texted the code for the gate and my stall number as I had been indicated would happen, but luckily it emailed it to me in the lease. Then my stall turned out to be broken and I had to call their support number and get re-asssigned to a new stall, which also took extra time. So overall I am still happy with the service, but they could use a bit of effort to make the process go smoother and fix the issues.
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October 2021 by Matthew Alliot
Not worth the hassle.Website is misleading on billing. I would say it's just me for misunderstanding it, but when I drove in to my unit, I counted move than 2 dozen manager locks that were not on units a few days prior.Had to call five times to cancel my unit after emptying it. Red Dot tried to charge me for the month after moving out and late fee. In addition, they either rented the unit out to someone else or someone took advantage of an unattended unit and moved in since it took them a full month to check the unit. Lastly they attempted to get me to sign legal papers claiming I was abandoning ownership of the contents of the unit and allowing them to dispose of them, conveniently worded that I took full responsibility for any legal repercussions for the disposal should they be sued by anyone for disposing their goods.Will not do business with Red Dot again.I question the validity of reviews considering they're all 5 stars or 1 star.
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October 2021 by Scott Shaw
Clean storage. Good price. Always accessible.
