-
March 2024 by kelli fortner
It's Walmart
-
December 2023 by Randall Blankenship
I heard allot of bad things from this Walmart and I will never ever shop here again. I heard from employees and I personally seen roaches in this store last summer in 2023 and will not come back and I’m surprise the health department haven’t shut them down yet. I know some good employees this store had and management one In particular name Gerald Hines drove that employee away and a bunch of other good employees that worked there no longer worked there because of members of management didn’t treat their employees that good and drove them out which is a shame because I used to enjoy shopping there. I will never come back but I definitely recommend anyone not to shop in the deli. They don’t take food safety seriously and no one write times on when food is cook in the hot case so you never know how hold the food been sitting in there. That is were I seen roaches so there Deli is not clean at all and if it was a normal restaurant they would of been shut down!
-
December 2023 by Dakota Mathis
Wrongfully fired me AND wrongfully banned me. A CSM reported a LIE to corporate and now I better not need anything for my children past 9pm or I can't get it. At this point, I don't want my job back, I enjoy what I do now. I just want to be able to spend less, save more... I have 4 children and sometimes you run out of milk at 10pm .
-
December 2023 by Derek Casper
This place actually has cashiers! No joke! And they are nice!!!
-
November 2023 by Mal Frasier
I use the curb side pickup a lot, and the store employees are always great!
-
November 2023 by Cheri Stewart
Getting tired of all the rude employees that are shopping for online orders. They push you out of the way all the time, they don't say excuse me or anything. They're always blocking people from going around and they act like only they exist and that we don't matter. Frankly, they need to wait their turn just like all of us shoppers that come in and do our own shopping. Tired of being treated with rudeness. You need to show more value to those that actually come out and visit your store.
-
October 2023 by Sandpit Sales
Good and clean store. There aren't as many employees all over doing grocery pick up and stocking like some stores. They still have actual check out lanes where employees scan your items for you. They have a better selection and better stocked shelves than many walmarts I've visited.
-
August 2023 by kayla
This store always has what I need in stock, but today I wanted to give a special shout out to Andrew in the electronics department. I bought a phone online via pick up order and when I got home to activate it, it wouldn't work. I called to see what was wrong bc it was a brand new phone and they said I had to bring it back to the store to get it scanned in at the register. So I brought it back in and the lady at the front didn't even try to issue a refund and sent me to the back. I ended up going to the back to electronics to see if they could refund it so I could buy it again. Thank God Andrew was there and was very attentive. He tried everything and it ended up working out. He saved me from leaving a bad review about his coworker. Good customer service from Andrew, he deserves a promotion for all he did and understanding my frustration.
-
July 2023 by kayla p
This store always has what I need in stock, but today I wanted to give a special shout out to Andrew in the electronics department. I bought a phone online via pick up order and when I got home to activate it, it wouldn't work. I called to see what was wrong bc it was a brand new phone and they said I had to bring it back to the store to get it scanned in at the register. So I brought it back in and the lady at the front didn't even try to issue a refund and sent me to the back. I ended up going to the back to electronics to see if they could refund it so I could buy it again. Thank God Andrew was there and was very attentive. He tried everything and it ended up working out. He saved me from leaving a bad review about his coworker. Good customer service from Andrew, he deserves a promotion for all he did and understanding my frustration.
-
July 2023 by Heather W
I go here just about every day or ecery other. We always need something. They usually always have what we need. I will say, Since Walmart changed to their online shopping/pickup the customer service has gone downhill. It isnt just this location, but many others (even in other states we have been.) They are so focused on filling these orders that they will run you over. I have asked for help finding something, and it seems to be such an inconvenience. You can't help but ask them bc there is no one else around. I am not saying ALL of them at the Highland location are like that, but the vast majority, yes.
-
July 2023 by Erin Zielke
We would love to thank Jacob and Gary in the tire center for saving our behinds by helping us with our tire when we were in a jam. They went above and beyond and we are so appreciative. Thank you!
-
July 2023 by Sidneey C.
Im 85 years and do my shopping at the Highland Il walmart. I have trouble walking due to heart/lung issues, so I need a scooter to get around, IF there is any available. It doesn't matter what time of day I go, I get on a scooter, reads fully charged btw, drive it for a few minutes and it dies in the aisle. EVERY TIME! My last visit I had to call the service desk 3 times for a different scooter to be brought to me, and I wasn't the only one waiting with a dead scooter. Another woman was stuck with a dead scooter in the same aisle as me. If old folks are going to shop at your store, then have ENOUGH, at least 10 per side, to accommodate and ensure that these scooters have enough time to actually charge.....for crying out loud.
-
July 2023 by Alex Williams
Didn’t get their names but the dairy guys were awesome. The gallons were in the back because of renovations and they were very quick and polite to get my gallons of milk. Will definitely recommend the Highland Walmart because of their polite and professional dairy staff.
-
June 2023 by Monika Mettler
They keep moving their products around!!!I understand it's to get customers to see other items and purchase stuff they never intended to buy! But it's very frustrating to the regulars who want to run in and out real quick. It's not just me, I hear all the locals complain about it...
-
June 2023 by Brenda Marshall
All of the grocery pick up people are incredible. This morning Jacob Z was no exception. He was so energetic and respectful. Thank for making this a great experience!