Cell Phone Stores near Highwood, IL

30 locations found near Highwood
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“Great service - Highly recommend. Replaced my iPhone 7 screen in less than an hour. Good as new. Reasonably priced too. Be sure to book your appointment online before going.In the past I've had other shops replace my screen only to find out there's issues with the replacement (discoloration/spots in the display), but this was definitely not the case with CPR Cell Phone Repair of Highland Park.”

4.8 Superb102 Reviews

“AT&T in Waukegan is such a great place! They are kind, friendly, & professional!! I was helped by Michael who made sure I got everything I wanted! Luis was there and super kind & helpful as well! Thank you guys so much!!!”

4.7 Superb144 Reviews

“I dropped my phone (s23 ultra) and messed up the digital display (despite no cracked screen). I brought my phone in to the shop and within 5 minutes they were able to diagnose that it was a digital display issue. I left my phone with the team to repair and within 1.5-2 hours they had my phone back up and running as if there were no issues. Highly recommend the shop and their great team.”

4.6 Superb111 Reviews

“Yesterday, I visited this store and purchased a new phone. Natalia was the one who assisted me, and I cannot emphasize enough how beautiful, polite, and smooth she was. She possesses extensive knowledge, and the entire process of transferring my number took only a few minutes. This was by far the best experience I have ever had in a cellphone store. Natalia truly deserves a big promotion and should be a supervisor. It is extremely rare to encounter such a remarkable personality in the sales department. She was incredibly helpful and answered all of our questions. Despite having had many negative experiences while shopping in other stores, I still can't believe how exceptional she was. I will definitely be coming back! Thank you so much, Natalia. I wish you all the best, and I sincerely hope you will be promoted to a higher position because if anyone deserves it, it's YOU!”

4.7 Superb60 Reviews

“I stopped in the store today with my elderly neighbor who was quite anxious about getting a new cellphone. Danny and Jonathan assisted him with remarkable patience and kindness. They got the job done as quickly as possible and wrote everything down for further reference. I couldn't feel more gratitude for their compassionate care.”

4.4 Superb151 Reviews

“Cynthia was very helpful with purchasing new phone and transferring phone data. She was very patient and explained each step of the way. This was a very pleasant experience. Kuos.”

4.8 Superb41 Reviews

“This is my favorite Verizon location!! I drive 30 minutes to this store just to see Stephany! She is very knowledgeable and has helped upgrade the whole family. She made everything super easy and simple. We all now have new iPhone 15s and switched over to the 5G home internet and everything is working out great!! Thank you Stephany for your amazing service!”

4.6 Superb51 Reviews

“I came to this T Mobile location to help me file an insurance claim with Assurant. After several unsuccessful calls to Assurant, Anthony DeFrancisco, Store Manager, stepped in to ensure my claim was completed. He handled my situation calmly and treated me with respect. He is a great example of exemplary customer service - T Mobile is lucky to have an employee with such high value. Thank you Anthony!”

4.6 Superb40 Reviews

“Customer service is usually on point. Our in person retailer is very kind and professional. Only thing keeping us away from 5 stars is the price we pay feels expensive.”

4.3 Superb86 Reviews

“They stayed late after the store closed to make sure my 4 phones were setup and working correctly. Leron is the guy to goto, he was great. Straight forward and will tell you how it is bluntly. Kept us entertained and laughing while he was working. Will be going back here for his assistance with phone issue going forward”

4.5 Superb39 Reviews

“Great experience! We came in to upgrade our plan and purchase two new phones with Frank and he’s the best. Very knowledgeable and attentive. Mauricio explained the process and was so helpful. Highly recommend this location!”

4.4 Superb33 Reviews

“The young man was knowledgeable, patient and explained everything to me. I was so grateful to have a store employee give me time and answer my questions about my options with ATT. When I called the 800 number, the person said he would call me back in 15 minutes. That was 36 hours ago. I will always go to the store for knowledgeable information.”

4.3 Superb44 Reviews

“I needed the screen repaired on my iPhone SE. Their price was inline with or cheaper than 2 other places near me. They were quite friendly, helpful on the phone and fixed my screen within 30 minutes.”

4.3 Superb22 Reviews

“Lyman the manager is a great guy did his magic on my IPhone this afternoon which is fully functioning again. Highly recommend him for purchasing, setting up, and just a full review of your plans. Full service!Thanks Lyman”

4.2 Good25 Reviews

“I had a wonderful experience with Steve at Mobile Med Teks! He came to me to repair my phone, he fixed everything that was wrong with it in a timely manner, threw in a tempered glass cover for a great deal and was very nice!”

4.6 Superb9 Reviews

“A really fine, honest, trustworthy, and highly professional repair service! Prompt turnaround. We've utilized their services twice. When I thought my cellphone was kaput and not charging, it turned out it only needed an inexpensive cleaning. In the other instance, a phone was also not charging. They determined it was a bad charging cable and just needed a new one, which they didn't have in stock. We purchased inexpensively on eBay. Our experience was GREAT!”

4.6 Superb9 Reviews

“Amy the rep who helped me provided service exceeding my expectations. She helped me by reducing my bill and completing a claim form to get a replacement phone. Shop here in confidence!”

4.1 Good26 Reviews

“We moved to the suburbs not too long ago, still getting acquainted with the local businesses of all sorts. Definitely prefer to help the local small businesses than cooperate. Called with questions earlier in the day, she answered with a professional kind voice and said swing by so they could assest the damage & what was needed. My phone was battled with a hard concrete brick fall... lol. Damages indeed!! Although we bought another phone through our provider.. transferring everything with a broken black screen would have been a cost and a pain!! The gentleman in charge went over what was needed thoroughly & patiently with my original phone. With people waiting too, as it seemed they had great business for a Sunday. In a very clean organized establishment, we took the offer of the reasonable cost and even so.. the fact it would be ready in a few hours, prior to close. Once they text us, we arrived.. still with customers patiently waiting. Which in my eyes means .. they know what they're doing and the locals are grateful. I double checked to make sure all was good.. they made sure before we walked out the door, all our questions were asked & that we were beyond satisfied! My phone was back to life.. no scratches & working as I originally had it, .. With a new phone case & screensaver as compilatory to all customer business! We have 3 teenage boys.. lol, tech help is always needed. As long as we live in this area.. They've made customers and promoters for life. Thanks again.. for sincere kind businesses!! ~Support local!!”

4.1 Good25 Reviews

“Emily and David are amazing. Spending over 2 hours with me figuring out the best for my family to save money. It is so refreshing bc every penny counts in this economy. They are not willing to sell me the most just so they benefit. They are absolutely looking out for their customers. So glad I picked this location to come to!”

4.1 Good21 Reviews

“The pharmacist with the blond hair and glasses had helped me on Saturday 8/24/19. I asked her what to use on inside of my nose because it's very painfully dry and cracked. She said triple antibiotic without pain reliever. Went home tried it and 2 hours later it is like it was never cracked! It's been hurting for a month! ( Wish I knew her name) Thank you!!!!”

5 Superb4 Reviews

“Very easy and simple expierence! Their deals were great for my situation and they were very respectful and kind in answering all of my questions. I highly recommend coming to this store, yes it's in a bit of a bad area but they employees sure did brighten up the block.”

4 Good17 Reviews

“Tony was extremely helpful in restoring my phone service. He also showed me several new options for consideration in internet and cable support. I’m a very happy customer!”

3.8 Good174 Reviews

“For the people who don't want to read everything... This particular Metro By T-Mobile store is FABULOUS! The manager Alan couldn't be more helpful! He never tried to get me to buy the best most expensive things, he even told me if what he did didn't end up working I'd have to switch carrier's ?! If you need to go into a Metro store for anything GO TO THIS ONE, and make sure Alan is there beforehand!I went into my cellphone carrier's store w/a gynormous amount of questions and problems I couldn't get at myself or anyone I knew so I had to go into the store.I have had HORRIBLE experiences at other Metro By T-Mobile stores. I bet everyone has had THIS one happen to them... You go into the store and the only person there is a younger (most of the time a woman) person behind the counter w/their heads buried into their phones and paying absolutely NO attention to what's going on around them! You feel like you could walk around the store putting everything that's not locked down into your bag and walk out w/o any problem. Well one of the previous Metro stores that I went to had just that (the woman w/a cellphone in the place where her head should have been, but it never makes THEM SMART... usually quite the opposite) when I told her what was wrong w/my phone she literally took a paperclip and started jamming it into my speaker to try to get the dust out! After I left I couldn't ever hear anything from that speaker again. I had to put my phone on speaker, or put in headphones to hear someone talking to me!So this visit to the Metro store I ended up having to buy a new phone bcuz Alan said that I'd have to get my phone fixed (worked on) if I ever wanted to hear something out of that speaker ever again. I said "and let me guess, getting it worked on would probably cost around the same amount of money as buying a new one! ", He agreed.BUT he made sure I left there w/the phone I liked, and through in every single promotion or Sale's/coupons, or any other thing he could possibly find just so that I didn't have to pay the phone's actual amount since I couldn't afford it! ? He's seriously the best Sale's person I've ever had!!! (Just a little FYI there was another person working there and she had her head buried into her phone. LoL!Thanks again for all you did for my Mom and I!!”

4 Good8 Reviews

“We moved to the suburbs not too long ago, still getting acquainted with the local businesses of all sorts. Definitely prefer to help the local small businesses than cooperate. Called with questions earlier in the day, she answered with a professional kind voice and said swing by so they could assest the damage & what was needed. My phone was battled with a hard concrete brick fall... lol. Damages indeed!! Although we bought another phone through our provider.. transferring everything with a broken black screen would have been a cost and a pain!! The gentleman in charge went over what was needed thoroughly & patiently with my original phone. With people waiting too, as it seemed they had great business for a Sunday. In a very clean organized establishment, we took the offer of the reasonable cost and even so.. the fact it would be ready in a few hours, prior to close. Once they text us, we arrived.. still with customers patiently waiting. Which in my eyes means .. they know what they're doing and the locals are grateful. I double checked to make sure all was good.. they made sure before we walked out the door, all our questions were asked & that we were beyond satisfied! My phone was back to life.. no scratches & working as I originally had it, .. With a new phone case & screensaver as compilatory to all customer business! We have 3 teenage boys.. lol, tech help is always needed. As long as we live in this area.. They've made customers and promoters for life. Thanks again.. for sincere kind businesses!! ~Support local!!”

3.8 Good19 Reviews

“I purchased a reconditioned ******* Galaxy Note Pro from this company on ***** The condition of what I received was excellent. It actually looks brand new.. anyone doing business with this company has no cause to feel anything but good.. not to worry. I've actually contacted them so ask if they had a newer version of that product.”

5 Superb1 Reviews

“Everyone here is so lovely. They helped me with me getting a new screen protector and to get new lines for my big family for such a good price! Customer service here is the best! Best boost mobile store in town!!”

3.7 Good10 Reviews