The AT&T Store in Mt Prospect offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Reviews consistently highlight excellent, outstanding, and fantastic service. Staff members are described as very helpful, professional, and easy to talk to, going above and beyond. The process for transferring lines and trading in phones is reported as smooth and easy. Customers note that employees help lower bills, explain all available promotions and deals clearly, and handle everything in a professional, tactful, and polite way. Many customers strongly recommend this store and state they will return for future services, walking out feeling totally taken care of.
I was met with professionalism with regards to upgrades and opportunities to adjust my account. I purchased a watch, Rich was knowledgeable professional and enjoyable to work with. I will continue to do business at this AT&T and recommend the store to other users.
June 2026
Our experience at the Mount Prospect AT&T store was super smooth and pleasant. Rich was very knowledgeable and helpful and helped us save money by switching phone companies and joining a family plan. Very happy with our service!
June 2026
Rich was beyond amazing. Took so much time to make everything perfect and even saved me money in the process. Strongly recommend this location!!