CarMax in Hillside, IL offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find exactly what they want in one place. The business provides a hassle-free experience with no haggling or pressure during car shopping. Customers also find it simple to sell their cars, as CarMax makes the process quick and straightforward. Many reviews highlight the professionalism and courtesy of the staff, with some mentioning that they were met immediately and handled efficiently. The online quotes for selling cars are accurate, often exceeding expectations or matching estimates, which encourages repeat use. The in-person service, from sales to financing and delivery, is described as smooth and efficient, leaving customers very happy with their purchases. Some reviews mention minor issues, like slightly misleading emails about wait times, but overall, customer service remains highly praised. Additionally, CarMax’s service extends to vehicle maintenance, with positive feedback on services like wheel alignments performed by knowledgeable and respectful mechanics. The facilities are clean, and customers feel well-treated from start to finish. Overall, CarMax Hillside provides a reliable, friendly, and professional environment for buying, selling, and servicing vehicles, making it a preferred choice for many.
My appraisal was verified and complete before I knew it. Staff was super friendly! Always a pleasure working with Carmax!
August 2024
I had a professional and courteous experience at CarMax Hillside to sell my car. I was met immediately to handle the sale. I was in and out before I knew it. Matt was great.
July 2024
Easy to sell our car, efficient service, fair and great offer. Loved the no-hassle and ease!
