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“I was able to speak with Brianna about switching over and using my own phone. She was helpful and informative. I came back and got it done with her and she went above and beyond.”
“In and out in less than 20 minutes Erick was very helpful and made sure I was happy with my repair. Only giving 4 stars because I’ve had it done cheaper but definitely will be back”
“I went to 3 places before choosing this company and I'm so glad I did.
The owner is quick, efficient and honest about the repairs. His prices are affordable and he's easy to work with. My family and I are only using this place going forward.”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“Emaile, your representative “went the extra mile” in taking care of my issue.
I thought that I had damaged my screen on my iPhone16. Emaile determined that all that I damaged was my screen saver. Upon replacing my screen saver she was not pleased with how the new screen saver was fitting. She proceeded to replace the newly installed screen saver with the Liquid Glass option! I really appreciated her professionalism.
Verizon can be very proud to have an employee of Emaile’s character and quality of service to all your clientele. Please pass along my appreciation to Emaile again!
Best Regards,
Bruce W. Weeks”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”
“I recently went in for an upgrade, and Daniel patiently walked me through the process, showing me my options. He was very informative and kind. He even saved my family a good chunk of change on our monthly bill by discussing our add-ons. I ended up with a new phone and a lower monthly bill. I will definitely be going back for my next phone, and I'll be talking to Daniel for it!”
“Lydia was extremely efficient in every way. She not only helped me turn my phone on but she helped us save money by getting a plan for both me and my husband. She’s the best!”
“Santos and the whole store was great. He helped me follow the insurance claim directions and was very helpful. They fixed my screen in 90 minutes. Excellent experience.”
“Just need to share the great experience we had today at this store. We appreciate how patient Sean and Adrian were with transferring our phones. They are very professional and were willing to take the time to do it right. Thanks”
“I want to take a moment to recognize AB at Boost Mobile for delivering truly exceptional customer service. From the minute I walked in, he was professional, patient, knowledgeable, and genuinely focused on helping me find the right phone.
What stood out most was how confidently and clearly he explained my options, answered every question, and made sure I felt comfortable with my purchase. His attitude and work ethic are the reason I chose to buy a phone today he represents Boost Mobile better than anyone I’ve dealt with.
Employees like AB are rare. His dedication, customer care, and ability to create a positive experience directly drive sales and make customers want to return. Boost Mobile should absolutely recognize his efforts he has earned it.
Thank you, AB, for going above and beyond. I hope management sees the value you bring, because it truly made a difference.”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Amram was our sales person and he could not have been more helpful. He took time to explain and gave us options. Also helped my Dad (90) with new watch. Did not talk too fast and personable. Trusted him. Very nice experience!”
“Went to ATT to get all switch over to a better deal and was greeted by Mike. He made sure all was all setup and I can tell he knows ATT. Thank you Mike for your great service.”
“Steven was extremely helpful and pleasant to talk to. He was able to guide me through the trade in process and made everything very easy to understand. Steven’s professionalism took away the stress and anxiety that can come with getting a new phone. I would strongly recommend this location to anyone looking for a new phone.”
“WOW great services ? Very kind fast working young ladies, they are so informative and helpful with all that I needed. Thank you Janet and Maya for your great service”
“Ed helped immensely replacing and activating my partner’s phone after a stressful day of trying to do this ourselves. Any questions or concerns, Ed is officially my go to man at AT&T! Super satisfied, and couldn’t be more grateful. Helped us replace, deliver, and set up our new phone in less than 2 days.”
“My experience with Mike was gratifying, he was a professional and mostly a human of caliber quality as one in a million Boost should be grateful as having Mike as a independent owner, who i appreciate thank you.”
“PS5 had HDMI problems. Took it to two Franchise operations. One tried to sell me an insurance policy and told me to wait 40 days to wait for the policy to take effect because they said it was a motherboard issue. The other had me go into the store just to tell me they don't fix PS5s even though I filled out their online form. Danny took my box, plugged it in, told me he'd have it ready the next day, and sure enough, was ready the next day. True professional, support your local businesses.”
“I came to this location due to my phone being damaged. Anthony helped me go over my options to repair or replace. I ended up with a brand new phone with no hassle . Highly recommend!”
“Lilian WAS AMAZING!!!!! I was looking for just an android but listen told me the benefits of the iPhone 16e and I was excited and got my new iPhone 16e definitely will be coming back to see her!!! THANK YOU LILIAN”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Thank you Juan for helping me where's my Google apps and cell phone questions. You were very wonderful and pleasant I really appreciate all the help with these apps thank you very much.”
“I had an incredible experience at the Verizon store. Amanda Rodriguez and customer representative Eric Castro provided exceptional service. Their professionalism, knowledge, and sincere politeness made the entire visit smooth and help me stress-free. They took the time to answer all my questions, explain every option clearly, and ensure I left completely satisfied.
Outstanding customer service from Amanda and Eric — highly recommended!”
“Hi guys, J’s Quick Fix 2 in Cicero is truly the best tech support spot in the city. This is my fourth visit, and Rigo never disappoints. He previously fixed my iPhone Pro Max cracked screen and other repairs flawlessly. This time, I brought in an iPhone 12 Pro Max gifted by my friend (shoutout to Sid?) for a charging issue, and he quickly diagnosed and fixed additional problems smoothly. Fast turnaround, fair pricing, professional service, and amazing customer care every single time. Highly recommend J’s Quick Fix 2 for all phone repairs and tech support!”
“Staff was very helpful and kind, honestly better then the other surrounding AT&T’s when it comes to treating there costumers from experience. Kristian and Esteban are the go too!”
“Mike and Cassie were absolutely awesome! They helped resolve an issue in the matter of 5 minutes caused by a separate location. Thank you to Mike, Cassie, and the DG team! I’d recommend this location to anyone looking for new service or prompt assistance!”
“Alysa was absolutely phenomenal! One of the very best retail experiences I've had. We were switching from Xfinity and Boost, and she took care of everything with professionalism and competency. Give that girl a raise!”
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“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”