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February 2024 by Elizabeth ROma
Worst customer service! Horrible boss lady. Rude and no professional!
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December 2023 by LaToya
Horrible customer service
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June 2023 by rich wallace
Got the letter today that I was waiting for. It took 8 days to go 5 miles.
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May 2023 by Jenna Bartholme
Waited in the entryway at 12pm on 5/8/23 with three other people for 20 minutes while we listened to the only employee have a casual and very personal phone call with a friend in the back. We could even see her through the mail boxes completely ignore us and continue laughing on her phone call as we knocked to notify her of the line forming outside. Save yourself the time and go to the Westchester location about a mile away.
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May 2023 by Beauty Brains
If I could I would give zero. Horrible customer service, never available ? & everyone goes to lunch at the same time. How can a business be ran if everyone goes to lunch at the same time. Then it's new girl there that's in the front and very bad attitude act as if she doesn't like her job. They could of kept us with the other girl at least she didn't have a attitude everyday.
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May 2023 by Philicia Cosey
Terrible ServiceWe are waiting over 15 mins while the staff is locked in a door on a personal phone call....it's 4 of us in line waiting on her smh...
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September 2022 by Robert Cudny
Terrible service! They constantly deliver somebody else's mail to me because of the same street number. Small packages that easly fit in my mail box? Forget it, they don't even attempt to.
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June 2022 by Jackie
JUNE 1,2022 THIS LOCATION WANTS YOU TOO WHERE A MASK IT'S BEEN 3HALF YEARS JUST STOP KEEPING PEOPLE IN FEAR IT WAS 80DEGREES TODAY AND MUGGY HOW YOU GONNA GET A VIRUS...JUST STUPIDITY
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January 2022 by Chris Reid
Shipped our Christmas gifts out of theHillside USPS and they were stolen. Imagine that. Enjoy our family pictures in frames that were for my dying mother in Florida. Trash humans.
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July 2021 by lucila rodriguez
I hate to go to this office!!! Almost everybody is rude, except a men from India (I think). This office is dirty, I receive somebody's mail, I don't receive mine and thy are soooo slow!!!!!
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May 2021 by Cheryl N.
Yesterday I was in line at 1:20 p.m. in the outer lobby, due to Covid distancing, of this location to mail several packages. At 1:28 p.m. a gentleman came out and announced that they were closing for lunch and would be back at 2:30 p.m. and locked the inner lobby door. Sooooo, rather than locking the outer door, taking care of the customers already in line and posting his sign on the outer door, he essentially told those of us in line to leave. This is perhaps the worst USPS location I have used. DeJoy must be so proud of this location.
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April 2021 by Checha Monroy
They close the office 25 minutes before schedule, and are very slow
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March 2021 by Gianna K.
Awful customer service. I called the facility 26 times today and 7 times a few days ago. Nobody ever answered the phone. I reached a person 10 minutes before they closed, and she told me to call back at 9am. Absolutely not. I will go there myself next time and not wait around for an answer.
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March 2021 by 「Jsaycool」
It was OK.
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February 2021 by Yvonne C.
On Thursday, February 11 I went to the Hillside Post Office to mail a package. It was 2pm. There was a sign on the door, will be back at 2:30. I and three other customer could see someone walking around. The parking at this location is terrible. To find a parking spot walk thru the snow and see it not open in the middle of the day. Very upsetting. Also on Saturday February 13 and Tuesday February 16 there wasn't mail delivery on my street. I called the local number for this post office. I was told that there was mail delivered on Saturday. She didn't ask my address so how would she know. Tuesday I was told due to the snow some employees could make it to work. Monday was a holiday the storm was on Monday. There needs to be a new Manager over this location.
