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March 2024 by Eduardo De La Cruuuz
The young man there is hilarious but very attentive he made my visit so enjoyable. He needs to also do comedy or something cause he made my day better.
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March 2024 by Ronald Wilczenski
Went to Visionworks to purchase new glasses and also had an eye exam.Wait time was excellent was seen right away.Dr. Showed concern about my eye health and was thorough with the exam.Staff was attentive to my needs.Ebony was great!I would recommend this Visionworks to anyone who is looking for eye care.
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February 2024 by Toria Gotti
I had a really bad experience here I made a appointment for my child at the hillside location they told me 12:45 I show up at 12:43 and they tell me they can’t see my child because my appointment was 12:30 mind you the store was pretty empty I was told I would have to reschedule for another day after getting off work early to bring him, don’t use this location would never recommend
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February 2024 by George Ferolo
Great job by Lee , helped me with an insurance issue and got me my new contacts in a week .Great job Lee ?
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February 2024 by Lucille Brown
Vioeltta was very nice and patient
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February 2024 by Gary Monroe
Friendly staff, great selection on frames, they really take the time to make sure everything was right.Great experience !!!
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February 2024 by Rosalind Matthews
Very friendly and patient and helpful.
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February 2024 by Nadia Me
Great customer service by Star. Nice selection of glasses. The team is always pleasant and patient.
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January 2024 by Cynthia Payne
Amazing customer service by Violet!!Thank you for all your excellent work!
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January 2024 by Jamiersen Green
The staff was super helpful. I came from out of town and forgot my contacts. Luckily I had the package from daily’s. The staff ensured I got the same prescription and helped me get contacts for the week.THANK YOU!
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December 2023 by Jennifer Rudy
Hillside VisionWorks is amazing! Customer service is the best! They were able to help me with all my needs while being so patience and understanding! If you are looking for a new eye place check them out!
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December 2023 by Janet Alexander
Associate was very helpful, and they have so many great frames.
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December 2023 by Olivia Pikes
I used to love this Visionworks, but it's been years since I've been here. The girl I worked with was so apathetic, never put a smile on her face and wasn't friendly at all. She started off by screwing up my insurance by submitting a claim when all I asked for was a quote. She should've told me that it would put a hold on my insurance benefits, I only found that out when I went to Costco and they told me that. I had to get on the phone with my insurance while I was at another store so they could take that claim off. They didn't even have a Doctor at this location, I had to go to Costco for a prescription.They used to have a good selection of frames, but now all the frames are so big like 80's style and the prices have gone up very high. The frames I ordered for my sunglasses didn't come looking like the frames in-store too. They had no shape to it at all, when my other glasses that were exactly the same came out as the frame sample. I don't understand why they couldn't get this right, especially the amount I'm paying for these glasses.The thing that upset me the most, was I had to come back 4x to adjust my glasses. The screws were loose and the glasses were falling off my face. They either made it too tight or too loose, they never even sat me down to adjust and take the time to make sure it felt comfortable to me.It took me to go to the Visionworks in Berwyn for the guy to actually fix it correctly, it took him 1x!! This location is absurd and definitely won't be going back here!! Poor customer service and bad attitude from that one girl.
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September 2023 by Bryan Belmonte
OMG the best most friendliest, kindest, caring and ever loving group people I have ever come to know in my travels. Mostly they treated me with outmost respect and kindness as it comes a long way. As I have always say to my friends and family members: “If you treat people with kindness, they will give you the world and seven seas”. In example given: I have adopted that mindset every time I write to ask questions about certain Star Trek Starship miniature scale requests on Shapeways 3-D Printing Site on where many merchants design and have shop pages on that site and I always start out asking how they and family members are doing and how life is treating them these days etc…, then I get down to business on my miniature scaled up or down to the desired scale and conclude by saying also: you and family come first as there is no rush whenever you have a free moment in your schedule(s) most of all with that being said they respond by saying it’s ready for purchase anytime you are it’s available!!! “Wow that’s was quick, you didn’t have to do that but they also in response; because you showed kindness and it comes a long way.”That’s totally all of you at VisionWorks that I had the Pleasure on meeting all you beautiful souls who are so professionalize and really know and seem to enjoy their craft as I had a great time and positive experience at your Hillside Store Front!!!! I look forward to seeing my new glasses being made and ready to wear and see how it turns out. Love all of you guys there stay safe and healthy my friends now included as my new family members as well?????????????♾️Bry
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September 2023 by Angela Joiner-Jones
The entire team was very professional and the customer service was top knotch. Very friendly atmosphere. Ebony was very patient with me. Great job all around!
