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November 2023 by Jasmine Patrice
The pharmacist Carla here is nice but the workers who works with her is ruthless… went to urgent care and was told I have strep throat came to get my meds I was told I have to wait 2 1/2 hours to get my meds and you know strep throat is no joke and I explained to her and she told me okay cause we just opened 5 mins ago… what does that mean… get the ppl who are here out the way the service is horrible that’s provided by the techs and not the pharmacist I thank Carla for getting my medicine ready within 15 mins
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October 2023 by Brown Sugga
Walgreens has horrible service even tho myDentist called in several hours before my prescription is still not ready so I decided to wait & they have six people behind the counter(don’t seem to working ) one person said it’ll take about 1 1/2 hours another said about a half of hour neither was right the customer service is rude they have they calls that come in on speaker whoever is waiting can hear all the personal information. Maybe If they have less personal conversation then they can move a little faster for customers. After waiting they tell me my insurance doesn’t cover the prescription which is confusing because they took my insurance card they tried to get me to pay after while they called the doctor office back and guess what it was covered they was just lazy to do they job I really dislike Walgreens
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August 2023 by Arriana Zervos
Manager was rude but thank you Daniella for assisting me and apologizing for the manager on being rude. You are the only reason of getting a higher rating.
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August 2023 by CDR Cdr
Lousy customer service. Took 5 prescription said they would call when ready. Called .5 later told when ask when it would be ready? Said .5 going on hour and no phone call. Was waiting in parking lot 1.5 hours. No one in parking lot.
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April 2023 by Kia T.
Called the pharmacy on Sunday to verify if a medication was in stock. Relayed the dosage and the pharmacist told me it was available. By Tuesday, when the Dr. sent the prescription, it was suddenly "out of stock for months" and on back order.Asked them if they had a similar medication in stock. Relayed the dosage and the pharmacist told me it was available. Within hours of the call, the Dr. sent in the prescription. By Wednesday, it was suddenly "out of stock" and on a back order.Asked them to just cancel out the requests, which they then marked as "picked-up" on my record. Hope that doesn't become a future issue. Don't waste your time here.
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April 2023 by Ignacio Vazquez
Very Slow Service at Pharmacy !!!! I dont understand whats the Purpose of a Drive Thru …. When they have u waiting for so Long !!!!!!
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February 2023 by Carlton J.
Clean and refreshing. I needed ice and the young lady went and got it right away. The best Walgreens I ever been too. Seems like these are people that care about there job
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December 2022 by Nick “NickyBVP” B
All Walgreens Pharmacies are ridiculously complicated to call & ACTUALLY CALL AND SPEAK WITH THE PHARMACY....It's a JOKE and takes Forever.
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October 2022 by Jasmine S
This Walgreens has went down and we’ve lived in the area 22 years they do not speak they do not greet they just walk up to the register and start scanning… the store smells… the manager short Hispanic and or White guy with glasses not sure of his race seen a lady in the aisle and accused her of stealing and he approached her and she told him she wasn’t stealing he said you do be stealing I seen you last time okay if you are a manager and she’s stealing you are to call hillside police because they come so quick there’s no need to argue with someone and put others In jeopardy because of your assumptions… you don’t know the mindset of others… this Walgreens has went down the hill bad and they need to tighten up and get new employees with customer service
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October 2022 by Jose Antonio Mateo
Someone should teach customer services techniques to the employee named Star. Very poor customer service quality. I used to work at Walgreens and this ain’t the customer service that you should get.
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September 2022 by LaDonna Evans
The worst Walgreens I’ve been to, if you’re on the phone they’ll pick it up only to hang up on you after waiting 25 minutes and they won’t answer the next time. CVS here I come☎️
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September 2022 by Shay
Terrible customer service from pharmacist and techs.
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February 2022 by MaryBeth Adrias
I have been a customer at the pharmacy and store for 30 years and have finally begun switching my prescriptions elsewhere! This is the worst store in the Walgreens chain. They are the rudest, most unprofessional team I have ever experienced anywhere!Customers beware! Any other Walgreens is better than this one! - 5 stars.
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February 2022 by Yondaime1939
Omg like no mames güey, have appointments for covid booster shot a 12:30 and they make wait like hour.
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January 2022 by Kyrillos Assad
Do not get any vaccine from this location. Had an appointment at 2pm & got my vaccine at 3:10. Appointments are made for a reason & should be followed accordingly. Terribly slow & inconsiderate for those who made appointments weeks in advance.
