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December 2023 by Michael Gacek
No one Insurance Agency is remotely even close to their quality, execution, and empathy.
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December 2023 by Larry Ryan
Had a couple issues pop up this year with the home and car. Team Kramer was all over it. Outstanding service as always. Thank you!!
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December 2023 by Greg Bynan
Doug and his entire team are top notch service providers. Exceptionally responsive and always take the time to walk you through best options and alternatives with thoughtful guidance and recommendations. His team has your back when needed the most.
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December 2023 by Michael Rediger
Top Notch Customer Service!
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December 2023 by LA Auster
I spoke with Nicole, who took all my specs and my budget at 10AM, 17 Nov. 6+ hours later, i rec'vd auto and renter's insurance quotes. the auto quote reflected NOTHING of what i told nicole i wanted and was more than TWICE the amount i'm currently spending for the same coverage.i'm already NO fan of the insurance industry, etal and this is just ONE of the reasons.it seems we're ALL tired of being treated like garbage by the VERY SAME COMPANIES WE KEEP IN BUSINESS.WE are the MARKET - without customers, NO owner needs employees and without them, ALL ANY owner has is DEBT and shareholders with their hands out.FAR PAST time CONSUMERS assume the power of our $$$ and ONLY hire vendors who know how to treat the people who PAY ALL THE BILLS.hello doug - my UNPAID TIME or anyone else's being WASTED, isn't "inconvenient". i took MORE UNPAID time to call your lead salesperson and all she could say is;"i want to HELP people.". customers don't hire vendors for "help" and in the insurance racket, help is never for sale.
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November 2023 by Weiliang Chen
I am looking for a cheaper and updated auto insurance. Doug Kramer office gave me clear and economic quotes with multiple options. I like them and immediately finalized my new auto insurance policy. Thanks to Andrea and Douglas.
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October 2023 by Gordon Austin
Were really helpful in dealing with my accident
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July 2023 by Frank Stone
When my house flooded a couple of years ago. Doug got a crew over to my house immediately to solve my problem.I happened to be in the hospital so his quick action was a life saver.I can’t say enough about my coverage with him.
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July 2023 by Chrisy Rediehs
Doug and his agency are always friendly, explain situations thoroughly and try to make the claim experience the best possible. Highly recommend!
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July 2023 by DAVID NORTHEY
Great process! State Farm took all the stress out of an unpleasant situation.
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July 2023 by Charles Bush-Joseph
Doug Kramer State Farm with usual great service experience. Rapid efficient claims service with multiple options for repairs that were completed in timely manner. Very Happy. ?
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July 2023 by Peter Kisluk
Strong customer service. Easy and relational.
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July 2023 by Anders
I've been with Doug Kramer State Farm for 45 years when I first got my license and have had a positive experience through thick and thin. It was a lot easier before I found myself the dad of teenaged sons, and Doug's team is consistently helpful, pragmatic and on top of all of my concerns. State Farm has also been great in directing me to excellent automotive professionals and paying out all relevant claims generously and promptly.
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July 2023 by Neil Sant
Doug Kramer State Farm is a great agency. He has the nicest and most well trained staff. Avoid the chaos- you’ll be in good hands with them.
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July 2023 by Clark Worobey
Doug and team helped me navigate a claim on my damaged vehicle seamlessly.
