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February 2024 by Britt Breezy
My service advisor Jawad Sayal has EXCELLENT CUSTOMER SERVICE!!!! TOP TIER!!!!!! he took care of me throughout my service.... very knowledgeable!!!! Thank you ?
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February 2024 by Anthony J Clausell
Jawad is an excellent service advisor. Very methodical and detailed oriented. Always a pleasure working with him.
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January 2024 by John Lentz
I very much enjoyed my experience at this location. Specifically, Kyle was very professional and timely throughout the entire process! Highly recommended
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January 2024 by Trena Jackson
Mike M. And Raul and the worst service providers they have . I took my car in my an oil change which ended up costing me a new engine , then once the supposed new engine was placed i had a hole in the radiator and my car leak coolant not even 24 hours after i picked it up. If you can avoid hinsdale Jaguar please do so! Geoffrey the manager tries to help but can only do so much, save your self the time and money pick another dealer
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January 2024 by Roberto Paez
My experience at Jaguar Hinsdale was a pleasant one. Kyle Esler was very attentive and answered all my questions. He was very easy to work with. I had to take away a star as I wasn't informed that the 2023 Jaguar F-pace I purchased did not come with a spare tire. This is new to me and I would have definitely considered purchasing the tire protection package had I known. In saying that, I would still recommend this dealership to anyone as they are true professionals here. Thanks Kyle and Dora
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January 2024 by Wendy Steiner
I was shopping to replace a vehicle and had less than a week to get one. After identifying what I wanted, a Jaguar F-Pace, I set out. I stopped at another dealership, but someone was already in the process of buying the one I wanted. The manager there informed me that their sister dealership had one. When I walked in to Jaguar Hinsdale, about an hour before closing, the manager was waiting for me at the door. He introduced me to Tawny Gray, who was fantastic. He told me about the vehicle and we took a test drive. I showed me how everything worked and was super cool, professional and easy to talk to. I made up my mind quickly - it was pretty much a foregone conclusion. The car was further detailed and readied for me to drive home as we did paperwork. Tawny even followed me to the car rental place so I could drop off my rental car and drive home in my new vehicle. He reached out afterward to make sure everything was going well and helped me set up my account on the Jaguar app. I would 100% recommend the location and Tawny specifically. It was a painless process and I was grateful.
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December 2023 by Stacy Alexander-Brown
My experience at Jaguar Hinsdale was impeccable. Jawad went above and beyond to make sure my vehicle was serviced and I had a loaner vehicle.
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December 2023 by Garrett Hall
Always overcharged, it seems along with having so many issues with a car we bought two years ago. They are texted with a laundry list of things to be down to the car even at 2 years old.They generally don't know much about their electric I-Pace (at least those I've spoken with) even though they are switching to all electric in 2025.The atmosphere seems snooty and intimidating. When I pick up the car from service I always text the hotline of my ETA and it takes forever to get my car pulled up. The whole purchase/service process is disappointing especially with the cost of the vehicle.Another thing, they never charge the car up for a courtesy. There is always an ICE vehicle parked in the spot whenever I am there. What's the point?
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December 2023 by johnetta jefferson
Had my car serviced here love my service advisor. However, I’m trying to get clarity on why I had to pay 2 diagnostic charges. I called wanting to speak with the service manager even left a voicemail for him to call and still haven’t heard from him. They kept directing me to my service advisor and I had to tell I don’t want to speak with my advisor, I want to speak with a manager.
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November 2023 by Adrian Vuckovich
This is the best dealership and best experience I have ever had in buying (or selling) a car. Everyone is professional, polite, knowledgeable without any push sales tactics. The sales person Jordan was first class all the way. He should be specifically requested. Jose, in charge of finance, was a complete gentlemen, honest and actually explained all of the different option, not just the most expensive choice. He could not have been better. I am very grateful for such a great experience.
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October 2023 by Julie Pearson
Jordan with Jaguar Hinsdale is the absolute best. He handled everything from start to finish with professionalism, courtesy and extreme patience with me! Jose in Finance was wonderful to work with as well - explained everything in detail and took the time to answer my questions. Looking for a car....you must come here!
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October 2023 by Corey opoka
Jaguar Hinsdale understands the importance of taking care of the valued Customer. Highly recommended for your service and sales needs.
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September 2023 by Miljan Ciric
Dennis Azarov is the best sales guy!!!Very nice man. My recommendation to choose him when you come in this store.Also amazing dealership, very nice people.
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August 2023 by T.Hall
Denys Azarov, made my experience at the dealership when purchasing my vehicle a breeze. He was very knowledgeable and answered any and all questions that I may have had. He kept me well informed about timing and the next steps, great guy to work with.
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May 2023 by Tierra Bell
Range rover Hinsdale has the best customer service of all of the dealerships in the Chicagoland area. My service advisor was Andrew and he was so pleasant from start to finish. I would highly recommend you bring your vehicle if you ever need.