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February 2024 by Lisa R.
I had the BEST experience at King Keyser! I learned from last year that rental lines at ski resorts can sometimes leave you waiting for 3 hours (not an experience I want to have again). So this year, I went to King Keyser to rent equipment for my family. What an incredible experience. Jim and his team took great care of us, making sure we had exactly what we needed! We also left with some incredible new winter boots and new snowpants, their inventory was great! When we got to the ski resort, we got our passes and were on our way at the slopes! No more stress and frustration in the rental line! King Keyser is the best!!!
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November 2023 by Mark B.
Not only one of the few shops left waxing nordic skis, they actually know how to properly wax nordic skis. I travel over an hour, one way, from the NW burbs to have my skis waxed here. Highly recommend!
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October 2023 by Cait Kontalis
Got fitted for my ski boots here by Jim. Such a great experience - I felt so comfortable, and Jim really took the time to explain everything and help me find the right boot for me. 10/10 experience.
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July 2023 by Sean Moody
King Keyser charged me $260 for a tune up, and 10 minutes into my first trail ride my chain snapped. I’m feeling incredibly disappointed and ripped off. I will never go back to King Keyser again.
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July 2023 by John Martoccio
I am a long term resident of Hinsdale and a biker. I didn't know King Keyser did bicycle repair and upgrades. They did great work on two of my bikes. The only criticism I have is that they need a bigger sign on the door to let people know they work on bicycles. Good Job
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July 2023 by Naz Akel
They fixed our E-Scooter flat and each time my family visits, everyone is friendly, helpful, and easy going.
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March 2023 by Vargo's Dance
I am beyond impressed with the customer service here. I have bought all of my ski equipment here, had it maintained here, and everything has been top notch. I was having issues this season with my right foot going numb while skiing and the owners would not stop until they figured out why. And they did! They truly care about their customers and will put in the time to help you and make sure you are happy. It's just so rare these day to find that. There is a reason they have such good reviews. I am a loyal customer now!
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February 2023 by Bartosz Holy
Not recommend. I paid $80 for pro service to get my skis waxed and sharpened but neither are done right. Have to get my skins redone on the slopes now.
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February 2023 by Katie Rasmussen
Completely thrilled with the snowboard I bought from here. It’s been quite a few years since I bought my last snowboard and I wasn’t sure what to get or how much of a difference any new technology would make. The board they recommended has been incredible and I can’t believe the difference it’s made in the ride. I absolutely love my new board and would not have purchased it without their recommendation.
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February 2023 by Annabel Seeling
Had such a great experience here with Jim! I came in for some boot work on my new boots and came out buying skis - so excited to try them out. Jim was so kind and patient with all my questions and didn’t mind at all that my dog came with on the shopping trip. He explained all the details of the boots, the details of the skis and ultimately decided to purchase because they had what I needed in stock and I wanted to make sure to support a small business close to my town. Will be back 100%!
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February 2023 by Zee Baig
Super happy with my purchase; they gave a great deal on the package plus no appointments were required for boot fitting. Jim, Ari, and Rick were great. They also fixed my Ski bindings quickly. Highly recommended.
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February 2023 by David VenHorst
I had a great experience at King Keyser. Last year I bought x-country skis, bindings, boots and poles from them. They took a lot of time, and got me fitted properly. I only got to use them once last season. This season, the first time out, one of the poles broke. I took it into their store, and they replaced both poles, no questions asked. I was hoping they’d handle it that way and they didn’t disappoint. When my wife’s ready to get outfitted, I’ll be back at their store. Well done.
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February 2023 by Tom Smith
Hooked me up with some great new ski boots, perfect fit, in and out in no time. Pair of SmartWool ski socks and Smith shades I'm all set. I'll be back!
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February 2023 by John M.
I bought a pair of Nordica ski boots in the Fall of 2022. The boot fitter was less friendly and more incompetent. Boots are way oversized. KK will not return my communication to them. My opinion from my experience is find another place to buy your ski equipment
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February 2023 by Kim J.
Best experience at a sporting goods store hands down. Friendly and knowledgeable staff that were able to guide and educate me as a first time ski boot buyer. Totally will go back for all my snow sport needs and when I am ready to purchase/splurge on my own skis.
