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October 2023 by Kathryn V.
this location used to be my favorite. no more. clerk today was rude beyond words. total attitude which I finally asked her "why?". she said this is me. she didn't like that I had multiple boxes, a difficult location to send to and that my daughter had an address change since I last shipped to her. eye rolls and vocal attitude. the line of people witnessed it as well. unbelievable. employee#132776 at noon on 10/12/23. go to a different location. bad here.
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July 2023 by Ron Jung
Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day
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July 2023 by Cristina Stan
I updated their hours a few times, few days later I get updates stating their management updated the hours which are not correct!
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June 2023 by Joanne B.
Excellent service The staff is very pleasant and helpful. Packages always packed well. Delivered on time.
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June 2023 by Wajde Dabah
Terrible customer service.
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June 2023 by UPS Store
Sorry for the inconvenience, this is the manager of the UPS Store in Hinsdale. We are currently short staffed and are working to get the hours changed on google through corporate. For now hours are as follows:Monday - Friday 9AM to 5:30PMSaturday 9AM to 3PM.Thank you for being understanding, and have a great day
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May 2023 by Joseph Rzeszutko
Arrived at the store at 6pm expecting it to be open till 6:30 like it showed online. Upon arrival the store closes now at 5:30.
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April 2023 by Cindi C.
In the past 3 months this location has really gone down hill. Hours on website say 8-6:30 but on numerous occasions I've gone and they aren't open. Today went at 8:30am and they were closed. Then went at 5:40p and girls were leaving for the night. Please update website hours.
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March 2023 by Katrina Ta
Based on the listing, the store was supposed to be open until 6:30pm. We arrived at 5:40pm and it was closed with no one in sight. It was frustrating because we went out of our way to get there.
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February 2023 by Sarah Kinne
For the love of all that is holy, PLEASE update your hours on Google. This is not the first time I’ve arrived over an hour before the advertised closing time to find the place locked up.
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January 2023 by Garifalia K.
Great customer service ! The staff in this store are always going above and beyond to help out. I recommend them for your shipping and printing needs.
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January 2023 by Mary Ann Lappe
Love this store, will continue to use this location for all my shipping needs Chrissy is phenomenal, friendly, professional, loves her job and it shows. Thank you for all you doMerry Christmas Chrissy
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December 2022 by Hossein Ataei
One of the worst UPS stores in around Hinsdale and WS area: Terrible customer service: They do not move a finger to help the customer. Poor service.
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November 2022 by Amanda Martinez
Employee Amanda is very rude and extremely disrespectful! Has absolutely no customer service skills. She yelled at me when I asked for her name she didn't respond and ignored me. So I asked her co worker and she told me. Not sure is that is even called for so she proceed to make rude remarks after I let her know I was going to corporate, she told me to do so and she did not care. Her co worker even has to tell her to calm down. Again extremely uncalled for and that looks bad on your company since she is representing your name. Amanda needs another customer service training because its clear she has absolutely no people or customer service skills.
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October 2022 by Gretchen Wilkison
Chrissy is the best! She is so helpful and she goes the extra mile to make sure that packages are delivered correctly. She solved all my frustrating delivery problems, she is so sweet and very kind. Chrissy does a phenomenal job and I will definitely stick to this UPS store!
