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February 2024 by locrin
Chris was great. Very knowledgeable, helpful & nice.
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February 2024 by Reynaldo Fuentes
I found high quality mattresses & amazing customer service at American Mattress & the salespeople had us feeling right at home. This is where you need to go if you’re looking for a great deal without any hassles,Thank you American Mattress. And a special thanks to the sales rep Michael Means one of the coolest I ever met.
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February 2024 by Sue Doherty
Local family store. Nice young man was helpful knowledgeable and did what he could do to make my purchase affordable and pleasant
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January 2024 by Anand Girap
Thanks for the excellent customer service. We loved the first Nectar mattress inking size and wanted another queen for our spare bedroom
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January 2024 by Don Downey
Chris was very helpful
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January 2024 by Rehana Ghani
I had an amazing experience buying my new bed. All of my questions were asked in detail. I did not feel pressured to buy a new bed.
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December 2023 by blake thompson
Delivery drivers didn't center the bed, nor finish moving the old mattress to another room. They wouldn't even lower the new bed. They said it wasn't their job, and they had 20 other delivers. We were promised white glove service. my mother is 70, and this was talked about in the store. We needed the assistance.Edit: After speaking with the store, they are sending someone back to correct the matter. They are handling it professionally. Adding an additional star.
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December 2023 by Kathy McGuinnes
Christopher was great! He helped me pick the right mattress at a great price!
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December 2023 by Laine Kim
After visiting a few stores to decide which mattress to buy it came down to either number bed or tempurpedic. Once I decided I went back to AM to purchase. The gentleman who helped me (Chris) was great! Great info & mannerism where I never felt pressured but was offered a lot of information where I felt comfortable with my decision. I’ve had a great experience and will be referring family & friends to go see him in Schaumburg. My mattress was delivered today & can’t wait to try! Thanks!!
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December 2023 by Terry Ann
Had an easy experience buying a mattress here from Chris. I decided after a couple of “Amizon” inflat-a-foam mattresses I wanted to go back to springs (pocket springs). I’m kinda tired of all memory foam. Know going in that mattresses at different stores will look different and have different names. Best to go on manufacturers websites, decide what you think you want, then go to the store and if you like one, purchase it there if you have a good sales person. I think I got a Sealy Posturepedic or similar. (I got a Sealy Banstead). Delivery scheduling is great, they text and call and they were right on time. I was delivered what I ordered, no bait-n-switch silliness. All went well!
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November 2023 by Judi S
I had a great time looking for a mattress. Christopher was hysterical. And somehow he managed to talk me into buying a mattress when I only came to look. He's a great salesman. Mostly because he wasn't really a salesman. He was full of information and fun. If I didn't just buy a new mattress, I would come to you to buy one. Great job, Christopher!
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November 2023 by Steve
Company: American Mattress (Family Owned and Operated)Associate: Brian M.Date: 11/14/23TO: Shipping from Hoffman Estates to FloridaDear Management,I ordered an anniversary bed with a Sealy adjustable bed frame and base. Purchased a headboard “L” bracket too.I first went to Mattress Firm and spoke with a (Sanjeeve). Sadly, to say he was in a rush, pushed the most expensive mattress over $4,000 +. He did not listen to my kneads so I quietly left the establishment and went across the street to American Mattress.American Mattress – I spoke with a Brian M. He listened regarding my back problems and found the perfect mattress for me. I’m more than pleased and my mattress was less than half of what Sanjeeve was selling.I give 100% full permission to Brain with American Mattress to use me as a professional reference.I would never shop at MATTRESS FIRM ever. Prices are too high. I can’t afford that with this economy!Best,Steve
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November 2023 by Marsha O'Keefe
I was greeted promptly and asked about my preferences in type of mattress I was looking for. The salesman showed me several different types of mattresses and gave me time to try out each style. I narrowed the selection down to two and had more time to sit and lay on each one. I made a final selection and we quickly processed the paper work and scheduled delivery. Thank you for great no pressure service.
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September 2023 by James George
Prices are excellent. Product selection is wide. Store was very clean, smelled nice, and had great atmosphere.Chris was an excellent representative and a terrific staff member to work with. Spoke clearly, friendly and respectful, very knowledgeable, not pushy or really over-pressuring you at all, like at other places I’ve been to.All together excellent experience. This was one of five places we went to and we came back to make our purchase here. Very glad we did. Recommended for anyone needing a new mattress who wants top of the line products with good prices, and friendly, relaxed staff to work with. Great work & thanks!
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September 2023 by Eric Stohlquist
As soon as we stepped into the American Mattress showroom, we were greeted by a warm and inviting atmosphere. Chris, our salesman, was very attentive and patiently answered all our questions. The showroom itself was a pleasant place to be in. During our multiple rounds of mattress testing, Chris informed us that American Mattress was a locally owned company, while the competition across the street was owned by a foreign entity. This made our decision to buy from a local business much easier!
