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November 2025 by Katrina Guevara
I had a great experience working with Mila. She helped me find a new policy that saved me money and made the entire transfer from another state process quick and stress-free. Everything was clearly explained, handled professionally, and wrapped up much faster than I expected. I really appreciate the support and highly recommend them!
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November 2025 by Jimmy Leahy
Mila Callado was amazing, she made everything 10x easier with setting up my first plan. Always available and helped clarify anything I had confusion with. Would recommend asking for Mila when requesting quotes and creating a new plan.
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October 2025 by Barbara Dabrowska
Grace and Shauna were very professional and helpful with the towing process. I really appreciate their help especially with Grace speaking Polish language to me because I am Polish. Thank you guys so much for your help
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August 2025 by Carol N
The Brad Sutter State Farm Insurance Agency staff, and Mila Callado in particular, were highly professional in their efforts to provide me with insurance policies that meet my needs. Their friendly approach made me feel welcome and at ease. Mila was knowledgeable regarding the products that State Farm offers. In a short time she sent me quotes and followed up to answer all my questions thoroughly. I contacted the Brad Sutter Agency at the recommendation of a longtime friend and I would be pleased to recommend them as well.
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August 2025 by Jeff McCullough
Mila helped me with policy changes on my vehicles. She is always very responsive and helpful. She’s the best!
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August 2025 by Ellie Stocking
My husband and I had a wonderful experience with Mila- we are first time home buyers and she spent a lot of time answering our questions and making sure we understood our home/auto insurance. She is very helpful and reliable!
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August 2025 by Barbara McNamara
I am a first time homebuyer and Mila was great to work with. Brad's insurance agency came highly recommended and they did not disappoint!
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August 2025 by Chaitanya G
I have an excellent experience working with Mila! They are incredible prompt, professional and always go the extra mile to make sure everything is clear and taken care of quickly. Whether it’s answering questions, providing quotes. I truly appreciate the quality of service and peace of mind they provide. Highly recommend!
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August 2025 by Tim W
I recently had an exceptional experience with this Allstate insurance agency and felt compelled to share my review. I initially reached out to their office to inquire about transferring my home, auto, and umbrella policies to them, as I already had my personal articles policy with their agency. From the moment I called, I was connected with Grace, who was incredibly helpful and knowledgeable.
Grace spent over an hour on the phone with me, patiently walking me through the process and fine-tuning my policies to ensure they met my needs perfectly. Her expertise and attention to detail made the entire experience seamless and stress-free. The process of switching my policies was remarkably easy, thanks to the agency’s clear communication and streamlined approach.
The level of service I received was outstanding—Grace and the team were communicative, professional, and genuinely cared about getting things right for me. I highly recommend this Allstate agency to anyone looking for top-notch insurance service. Thank you, Grace, for making this such a positive experience!
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July 2025 by Karen C
Mila is wonderful to talk to!
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July 2025 by Suzanne Bullard
Have had insurance 16 yrs with unnamed company policy for 2021/2022 need to take out a loan....so I went to State Farm what a new world...Brad Sutters office agent Mila Navarro the BEST she explained every line of auto and home owners policy...so reasonable cant say enough.....if you need or looking to switch please consider this agent.
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June 2025 by Lana Meltzer
Shauna was wonderful and helped with everything I needed! Great experience.
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June 2025 by Connie Cacy
The young lady I spoke to was very polite and professional. I was very impressed by her ability to answer my questions about the different types of insurance I was looking for. I believe her name was Shauna Zander and I would recommend her to anyone who was looking for insurance!
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June 2025 by Mindy Luvsandorj
Very helpful with what I needed on my car insurance
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April 2025 by Janina
We have been cooperating with State Farm for 26 years and our whole family is very satisfied, there is always nice service, this is a company that helps a lot in dealing with all matters, thank you Mrs. Bożena from the office in Schaumburg who is always nice, cordial in everything, very helpful, thank you again with all due respect, Tomasz Janina Sitko, we highly recommend State Farm 👍❤️